Problem logging onto email and WHM

jalno1

Registered
May 17, 2009
2
0
51
Hi There,

Im having problems logging into my emails and WHM, i can open cPanel no problem, however, when i click on webmail, then Horde (All OK so far) but when the next logon page comes up i click the blue logon button and a new window open as usual, however, the page then loads with

Internet Explorer cannot display the webpage

Most likely causes:
You are not connected to the Internet.
The website is encountering problems.
There might be a typing error in the address.

Im clearly connected to the internet as everything else loads.

I also get the same thing happen when i click on the WHM icon in cPanel.

I have tried turning off firewalls, used a different browser, used a different laptop to no avail.

I am having the same trouble with all website email addresses on this server which has also been checked and OK'd

Any ideas???

Thank you in advance.
 

cPanelDavidG

Technical Product Specialist
Nov 29, 2006
11,216
13
313
Houston, TX
cPanel Access Level
Root Administrator
Yes, i still get the same problem.

I have tried turning both AV and windows firewall off and still have the same problem.

Also, I tried a different email from one other domain on the server and it let me log in so now im really confused?????
I recommend you contact your hosting provider for assistance. If they need assistance, feel welcome to have them contact our technical analysts: http://tickets.cPanel.net/submit