legrah

Member
Jun 12, 2007
9
0
51
I am unabel to login to my WHM, when I try to I get the message "Error 118 (net::ERR_CONNECTION_TIMED_OUT): The operation timed out."

or I get "401 you do not have access to this page"


This issues started when I was setting up security on my server, I was setting cpHulk and did the usual whitelisting of my IP address, and allowed my IP access to ALL services. I then went to SSH and disabled Password authentication and was about to setup public/private keys, unfortunately as that moment I lost connection to WHM and I was unable to reconnect.

I'm also unable to connet with SSH, I get message "Server unexpectedly closed network connection"


I have logged in via server console and ran the command stopcphulkd, however I still cannot access WHM and I dont know where to go to next. I just spent two days migrating all my sites from another hosts so I really I dont want to rebuild the OS if there is another way

suggestions please!
 
Last edited:

Duhg

Registered
Jun 5, 2012
2
0
51
cPanel Access Level
Root Administrator
I have root access and messed up my access to my whole site. However, I have support available to go in and undo my mess up, as I tried to do the same and white list my ip with one of the security options. Not the brute force attack link, but a different one. My hosting support is working on it at the moment. So, try the support from where your server is.
 

legrah

Member
Jun 12, 2007
9
0
51
they area also locked out, they have made a couple of suggestion but neither have worked,

I have root access and messed up my access to my whole site. However, I have support available to go in and undo my mess up, as I tried to do the same and white list my ip with one of the security options. Not the brute force attack link, but a different one. My hosting support is working on it at the moment. So, try the support from where your server is.