The Community Forums

Interact with an entire community of cPanel & WHM users!
  1. This site uses cookies. By continuing to use this site, you are agreeing to our use of cookies. Learn More.

Problem: new created customer group does not work.

Discussion in 'General Discussion' started by mengqinxue, Feb 1, 2012.

  1. mengqinxue

    mengqinxue Registered

    Joined:
    Feb 1, 2012
    Messages:
    1
    Likes Received:
    0
    Trophy Points:
    1
    cPanel Access Level:
    Root Administrator
    This morning, I created a new customer group by users->user group-> Add user group and set it to type customer.

    Currently, the products in my websites are set to be seen by any customer groups.

    But after the customers in new group cannot see any products and this never happens before since I have created many groups.

    Any suggestions are highly appreciated and I am waiting on-line.

    Thank you for your help.
     
  2. Infopro

    Infopro cPanel Sr. Product Evangelist
    Staff Member

    Joined:
    May 20, 2003
    Messages:
    14,460
    Likes Received:
    195
    Trophy Points:
    63
    Location:
    Pennsylvania
    cPanel Access Level:
    Root Administrator
    Twitter:
    I don't recall these settings in cPanel anywhere, can you clarify?
     
  3. cPanelTristan

    cPanelTristan Quality Assurance Analyst
    Staff Member

    Joined:
    Oct 2, 2010
    Messages:
    7,623
    Likes Received:
    21
    Trophy Points:
    38
    Location:
    somewhere over the rainbow
    cPanel Access Level:
    Root Administrator
    It appears that a ticket (2246281) was likewise opened about this issue and sent to our bugs queue.

    Of note, this doesn't appear to be a cPanel or WHM setting, so it wouldn't be something we can assist with on the forum or in our ticket system. You'd need to take this up with your hosting provider who is the company you pay for your website account.
     
Loading...

Share This Page