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problem receiving emails from the email headers

Discussion in 'E-mail Discussion' started by sinternational, Sep 24, 2014.

  1. sinternational

    sinternational Registered

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    Hi Forum

    On my domain when I send an email to say test@domain.com in the header it shows "test@domain.com" which is correct.

    But when some creates an account and then they receive a thank email from us then it comes through as: super@host23.host.com when it should say support@domain.com

    "super" being my cPanel username.

    Also, if I use a Gmail account to receive these emails then there is no problem.

    Hope someone can help
     
    #1 sinternational, Sep 24, 2014
    Last edited by a moderator: Sep 24, 2014
  2. cPanelMichael

    cPanelMichael Technical Support Community Manager
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    Hello :)

    What method are you using to send out that custom welcome email to your customers? You will likely need to update the script so it uses SMTP authentication instead of the PHP Mail function.

    Thank you.
     
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