Problem receiving Emails

Operating System & Version
Windows 10
cPanel & WHM Version
88.0.13

aquaboy26

Registered
Aug 18, 2020
1
0
0
Leeds, England
cPanel Access Level
Website Owner
Hi all,

I have encountered this problem with receiving emails since yesterday. I have tried to use my own gmail to send to all the email accounts associated with the domain and the response error appeared as listed below:

The response was:
DNS Error: 24388866 DNS type 'mx' lookup of domain.my responded with code NXDOMAIN Domain name not found: domain.my

Stay tuned. Thanking in advance for the valuable support
 
Last edited by a moderator:

cPanelLauren

Product Owner
Staff member
Nov 14, 2017
13,296
1,252
313
Houston
Sounds like you aren't using gsuite so that link may not be helpful, just that you used your gmail account to send to your email account correct?

I would second the suggestion to check your DNS records and ensure that you've configured your domain's DNS properly. You can check your MX record using a site like DNS Checker - DNS Propagation Check & DNS Lookup