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Problem restoring accounts

Discussion in 'General Discussion' started by beehave, Jul 30, 2007.

  1. beehave

    beehave Well-Known Member

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    Restore gets to "Restoring reseller privs (if any)" and stops. Any ideas?

    WHM 11.2.0 cPanel 11.8.0-C15689

    Thanks!
     
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    #1 beehave, Jul 30, 2007
  2. cPanelDavidG

    cPanelDavidG Technical Product Specialist

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    I know there are some issues with restoring reseller privileges in the CURRENT build so submit a ticket so our technicians can help you out with that and so our developers have more data to diagnose the cause of the issue so we can fix it.
     
    #2 cPanelDavidG, Jul 30, 2007
  3. beehave

    beehave Well-Known Member

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    Done...

    Thank you!
     
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    #3 beehave, Jul 30, 2007
  4. silversurfer

    silversurfer Well-Known Member

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    Was this resolved? We were moving accounts today and all the reseller privileges did not get restored.
     
    #4 silversurfer, Sep 18, 2007
  5. cPanelDavidG

    cPanelDavidG Technical Product Specialist

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    This particular bug was resolved a while ago. If you are having issues moving accounts and reseller privileges, I'd recommend submitting a support request.
     
    #5 cPanelDavidG, Sep 19, 2007
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