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Problem restoring accounts

Discussion in 'General Discussion' started by beehave, Jul 30, 2007.

  1. beehave

    beehave Well-Known Member

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    Restore gets to "Restoring reseller privs (if any)" and stops. Any ideas?

    WHM 11.2.0 cPanel 11.8.0-C15689

    Thanks!
     
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  2. cPanelDavidG

    cPanelDavidG Technical Product Specialist

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    I know there are some issues with restoring reseller privileges in the CURRENT build so submit a ticket so our technicians can help you out with that and so our developers have more data to diagnose the cause of the issue so we can fix it.
     
  3. beehave

    beehave Well-Known Member

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    Done...

    Thank you!
     
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  4. silversurfer

    silversurfer Well-Known Member

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    Was this resolved? We were moving accounts today and all the reseller privileges did not get restored.
     
  5. cPanelDavidG

    cPanelDavidG Technical Product Specialist

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    This particular bug was resolved a while ago. If you are having issues moving accounts and reseller privileges, I'd recommend submitting a support request.
     
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