The Community Forums

Interact with an entire community of cPanel & WHM users!
  1. This site uses cookies. By continuing to use this site, you are agreeing to our use of cookies. Learn More.

Problem restoring accounts

Discussion in 'General Discussion' started by beehave, Jul 30, 2007.

  1. beehave

    beehave Well-Known Member

    Joined:
    Jun 26, 2005
    Messages:
    104
    Likes Received:
    0
    Trophy Points:
    166
    Restore gets to "Restoring reseller privs (if any)" and stops. Any ideas?

    WHM 11.2.0 cPanel 11.8.0-C15689

    Thanks!
     
    #1 beehave, Jul 30, 2007
  2. cPanelDavidG

    cPanelDavidG Technical Product Specialist

    Joined:
    Nov 29, 2006
    Messages:
    11,277
    Likes Received:
    8
    Trophy Points:
    313
    Location:
    Houston, TX
    cPanel Access Level:
    Root Administrator
    I know there are some issues with restoring reseller privileges in the CURRENT build so submit a ticket so our technicians can help you out with that and so our developers have more data to diagnose the cause of the issue so we can fix it.
     
    #2 cPanelDavidG, Jul 30, 2007
  3. beehave

    beehave Well-Known Member

    Joined:
    Jun 26, 2005
    Messages:
    104
    Likes Received:
    0
    Trophy Points:
    166
    Done...

    Thank you!
     
    #3 beehave, Jul 30, 2007
  4. silversurfer

    silversurfer Well-Known Member

    Joined:
    Dec 29, 2002
    Messages:
    274
    Likes Received:
    0
    Trophy Points:
    168
    Was this resolved? We were moving accounts today and all the reseller privileges did not get restored.
     
    #4 silversurfer, Sep 18, 2007
  5. cPanelDavidG

    cPanelDavidG Technical Product Specialist

    Joined:
    Nov 29, 2006
    Messages:
    11,277
    Likes Received:
    8
    Trophy Points:
    313
    Location:
    Houston, TX
    cPanel Access Level:
    Root Administrator
    This particular bug was resolved a while ago. If you are having issues moving accounts and reseller privileges, I'd recommend submitting a support request.
     
    #5 cPanelDavidG, Sep 19, 2007
(You must log in or sign up to post here.)
Loading...
Similar Threads - Problem restoring accounts
  1. simon87

    Restoring Database from Backup Problem

    simon87, Aug 24, 2016, in forum: Database Discussions
    Replies:
    4
    Views:
    625
    ruzbehraja
    Aug 26, 2016
  2. carock

    Problem Restoring Database Properly

    carock, Jun 17, 2016, in forum: Data Protection
    Replies:
    4
    Views:
    488
    cPanelMichael
    Jun 22, 2016
  3. petrogazz

    Problem restoring account-Provide the “target_blocks_free” parameter for the Cpanel::DiskCheck

    petrogazz, Mar 9, 2016, in forum: Data Protection
    Replies:
    5
    Views:
    450
    cPanelMichael
    Mar 10, 2016
  4. David78751

    Problem Restoring Backup, Possibly Wordpress Database Related

    David78751, Jul 30, 2015, in forum: Data Protection
    Replies:
    3
    Views:
    538
    cPanelMichael
    Aug 5, 2015
  5. Server Chile

    Problem with custom script

    Server Chile, Jun 18, 2017 at 8:58 PM, in forum: General Discussion
    Replies:
    2
    Views:
    38
    24x7server
    Jun 19, 2017 at 12:18 AM

Share This Page