Please whitelist cPanel in your adblocker so that you’re able to see our version release promotions, thanks!

The Community Forums

Interact with an entire community of cPanel & WHM users!

Problem sending email

Discussion in 'E-mail Discussion' started by luciomarques, Dec 28, 2017.

  1. luciomarques

    luciomarques Registered

    Joined:
    Dec 28, 2017
    Messages:
    1
    Likes Received:
    0
    Trophy Points:
    0
    Location:
    Brasil
    cPanel Access Level:
    Website Owner
    Hello, I'm using outlook, but when I set up the email, it says the server did not accept it. And the setup is all ok in the setup.
    After setup, we received the emails, but did not send, thus getting stuck in the outbox.
     
  2. urantian

    urantian Well-Known Member

    Joined:
    Jan 26, 2005
    Messages:
    95
    Likes Received:
    1
    Trophy Points:
    158
    Location:
    Fayetteville, Arkansas
    cPanel Access Level:
    Root Administrator
    Did you check the configuration guide in cPanel, under "Email Accounts"? To the right of each email account, there is a "Set Up Email Client" link. It lists the configuration settings for Outlook.

    Michael Reynolds
     
  3. cPanelMichael

    cPanelMichael Forums Analyst
    Staff Member

    Joined:
    Apr 11, 2011
    Messages:
    44,380
    Likes Received:
    1,857
    Trophy Points:
    363
    cPanel Access Level:
    Root Administrator
    Hello,

    Could you verify the specific settings you are using for outgoing email (ensuring to replace real domain names with examples)? Also, could you verify if there's a specific error message when sending an email fails? Typically it's related to firewall or ISP-level restrictions on the computer of the person attempting to send the email (ISPs often block port 25).

    Thank you.
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
Loading...

Share This Page

  1. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
    By continuing to use this site, you are consenting to our use of cookies.
    Dismiss Notice