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Problem sending mail from parked domain

Discussion in 'E-mail Discussion' started by tui, Oct 8, 2015.

  1. tui

    tui Well-Known Member

    Jun 15, 2007
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    Hello, i have the exim option "Send mail from account’s dedicated IP address" active on my server (WHM 11.52.0 (build 10)).

    Lets says that my server main ip is and i create a reseller account with his own dedicated ip, this reseller create an account all the outgoing email from is outgoing from reseller dedicated ip ( thats ok, now, i park another domain ( on the same account as

    Now the problem i have is that all the outgoing mail from is outgoing from the server main ip and not from the reseller dedicated ip ( that is also the shared ip of and

    Is there any other tweak i need to change so the parked domain outgoing mail goes from the reseller dedicated ip instead the mail server ip?

  2. cPanelMichael

    cPanelMichael Technical Support Community Manager Staff Member

    Apr 11, 2011
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    Hello :)

    Are the entries for those domain names added to the /etc/mailips file? If not, does running the "/usr/local/cpanel/scripts/updateuserdomains" command add those domain names to that file?

    Thank you.
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