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Problem when creating or listing mail accounts

Discussion in 'E-mail Discussion' started by urgido, Aug 3, 2018.

  1. urgido

    urgido Well-Known Member

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    Hi
    As I said on my subject, here is the error (truncate):

    Thanks for your help.
    Regards
     
  2. cPanelLauren

    cPanelLauren Forums Analyst II
    Staff Member

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    Hello @urgido

    It sounds as though there's an issue with the JSON file in this instance. since /home/$user/.cpanel is regenerated upon login can you please do the following:

    Code:
    mv /home/$user/.cpanel .cpanel.BAK
    Then log into the user's cPanel account and check that you can once again add email accounts and view them.
     
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