Problem While logging in

[Exfaction]

Hello for the past few days whenever i try to log into cPanel X the icons are messed up and i can't make any changes to my website how do i fix this??? Please help!

THIS IS WHAT HAPPENS

 

[Infopro]

You might try clearing your browser cache. Make sure you're on the x3 theme. If you're not the Server Administrator, ask him to force a cPanel update which will reset all style files.

 

[Exfaction]

how do i force a update?

 

[Infopro]

Logged in via SSH as root user you can use this:
/scripts/upcp --force

Or, from within WHM:
Home » cPanel » Upgrade to Latest Version, tick the option here to "Force a reinstall even if the system is up to date."

HTH!

 

[Exfaction]

Can you help me over team viewer?

 

[Infopro]

Can you help me over team viewer?

No. But your Hosting Provider should be able to.


Good luck!

 

[Exfaction]

Still can't fix this lool.

 

[Exfaction]

someone halp lol

 

[quietFinn]

If you are a "Website Owner" you must contact your hosting provider, you can not fix it by yourself.

 

[arunsv84]

Is there any error in cpanel error logs ?

/usr/local/cpanel/logs/error_log

Do you have root access? If no, contact your hosting provider. If you have root access, you may submit a ticket to cPanel support at https://tickets.cpanel.net/review/login.cgi .

Cheers!!!