Problem, WHM transfer of 500MB account

[davegg]

Here is the output when I try to transfer a 500Mb account to a new server via the WHM:

Attempting to login as USERID to SERVER.COM via ftp
Login ok
Uploading Htaccess
Uploading Wrapper
Uploading Dectector
Uploading Packager
Uploading Downloader
Uploading Killer
chmoding scripts
Found uid to be: 32003
Compiling wrapper
uploading wrapper
chmodding wrapper
Closing FTP Control
Packing Account using suexec method

Copying Mail files....Done
Copying frontpage file....Done
Copying proftpd file....Done
Copying www logs.............
...............
Done
Grabbing mysql dbs...Done
Grabbing mysql privs...Done
Copying mailman lists....Done
Copying mailman archives....Done
Copying homedir....Done
Copying cpuser file.......Done
Copying crontab file.......Done
Copying quota info.......Done
Storing Subdomains....
Done
Storing Parked Domains....
Done
Storing Addon Domains....
Done
Copying password.......Done
Copying shell.......Done
pkgacctfile is: /tmp/cpmove-USERID.tar.gz

That's it - nothing after. How can I troubleshoot?

 

[qua]

I can't seem to transfer either, my account only has 300MB. Get exactly the same message, my guess is that we need to login as a root and unpack the gunzip the tar file. Although I still am having problem looking for the *tmp* folder right now .

 

[Website Rob]

Just went through myself with a 462 MB transfer. Turns out, the source server was so badly configured the connection would time out while the gz file was being created. You should have seen something though, after: pkgacctfile is: /tmp/cpmove-USERID.tar.gz, as WHM will usually give an error msg. of some kind.

If your situation is like mine, the account to be transferred probably has Jailshell. If so, you need to SSH into thaccount and go up a few levels. There you will find the tmp dir. and file in question.

I had to do a scp and then run

/scripts/restorepkg IDof_file

IDof_file = cpmove-IDof_file.tar.gz


If the above commands seem daunting, you should hire someone -- to do it for you or teach you how. IMHO, a Tutorial in a Forum won't be good enough, to explain eveything correctly.

 

[qua]

I don't think it's that too complicated that we have to hire someone to do it, as long as if there is a detail tutorial or instruction, we'd be able to do it easily.

Yes, you're right, and I thought that too, the final file is tmp/cpmove-userid.tar.gz which means there is no problem backing up but I can't find it anywhere, nor knowing the proccess needed to do the transfer .

The small site (10MB) is ok, instant transfer flawlessly, all I need was to change the nameserver from old host to my own nameserver and that's it.

 

[Hoojx]

just use command line to transfer an account to overcome that prob

 

[hostit1]

When I try this I get a:

[email protected] [/home]# /scripts/restorepkg cpmove-alovingw.tar.gz
Extracting Domain....Done
Sorry, the copy failed. Unable to find the cpanel user file

 

[TheVoice]

Leave out the .tar.gz in the restorepkg line.

 

[hostit1]

Thanks for helping me. I just am having the hardest time getting this to work properly. The site is only about 250 megs. I went to the "old server" & created a full backup of this paticular site. Then I renamed the file to cpmove-alovingw.tar.gz.

Then I tried the /scripts/restorepkg cpmove-alovingw

Can anyone help?


[email protected] [/home]# /scripts/restorepkg cpmove-alovingw
Extracting Domain....Done
Sorry, the copy failed. Unable to find the cpanel user file
[email protected] [/home]# /scripts/restorepkg cpmove alovingw
Extracting Domain....Done
Sorry, the copy failed. Unable to find the cpanel user file
[email protected] [/home]# /scripts/restorepkg alovingw
Extracting tarball....<script>window.scroll(0,75);</script>...............
<script>window.scroll(0,150);</script><b>...............
</b><script>window.scroll(0,225);</script>...............
<script>window.scroll(0,300);</script><b>...............
</b><script>window.scroll(0,375);</script>...............
<script>window.scroll(0,450);</script><b>...............
</b><script>window.scroll(0,525);</script>...............
<script>window.scroll(0,600);</script><b>...............
</b>Done
Extracting Domain....Done
Sorry, the copy failed. Unable to find the cpanel user file

 

[migman]

There is a better and easy way.
Just go to backup (WHM root panel)
and then Restore Full Bacup/cpmove file

---------------
Mig
www.wwwname4u.com

 

[carmatec]

Hello,

Use the restorepkg command as /scripts/restorepkg alovingw.
Hope this helps