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problem with accounts with Cpanel

Discussion in 'General Discussion' started by EmadHassan, Oct 16, 2007.

  1. EmadHassan

    EmadHassan Registered

    Jan 20, 2006
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    Hello Guys,

    Now i have aproblem wth Cpanel,

    since few days and i found alot of accounts disappear from my server, and i was forced to run the cp update to restore this account again

    but today when i logged into my server i found that all my accounts in my server dissppeard and i dont know what i can see

    so i go to my server company support to ask it about this problem, and they told me to open a new theard in cpanel forum to see this problem

    so any one can help me

    i guss the problem happend when the upcp process run in the corn jobs

    so any help here ??

    thanks a lot

  2. rexrjacob

    rexrjacob Member

    Mar 25, 2006
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    Usually running upcp wont create the issue. It should be something else. Could you please check whether all the accounts are listed in the file /etc/trueuserdomains

    If not, please add the account in that file. It will be something like username

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