Dear all,
I have installed cPanel on my server. It's a VPS running Linux. The cPanel license was purchased a couple days ago. I did everything according to the instructions. After I finished setting up cPanel, I reached the page saying "In order to access the interface, you will need to make sure that the software license on this server is active and installed."
I went to License Verification - cPanel Inc. and checked for my ip address (66.85.140.229) and got a license of type "-INTERNAL-VPS", with the Updates Expiration set to `N/A'.
I therefore concluded that my license was valid and active. I went on to execute `/usr/local/cpanel/cpkeyclt' and got an error:
I then checked `/usr/local/cpanel/logs/license_log' and saw that cPanel license update failed by looking up the very first server:
I have installed cPanel on my server. It's a VPS running Linux. The cPanel license was purchased a couple days ago. I did everything according to the instructions. After I finished setting up cPanel, I reached the page saying "In order to access the interface, you will need to make sure that the software license on this server is active and installed."
I went to License Verification - cPanel Inc. and checked for my ip address (66.85.140.229) and got a license of type "-INTERNAL-VPS", with the Updates Expiration set to `N/A'.
I therefore concluded that my license was valid and active. I went on to execute `/usr/local/cpanel/cpkeyclt' and got an error:
I ran `curl http://www.cpanel.net/apps/myip/' and saw that cPanel servers resolved my IP address correctly to the same one as was on the license.The cPanel license server said that your license has been expired.
For more information visit: License System - cPanel Inc.
The exact message was: The license is expired. (66.85.140.229)!
I then checked `/usr/local/cpanel/logs/license_log' and saw that cPanel license update failed by looking up the very first server:
What is missing here? Did I somehow do it wrong?Wed Dec 21 20:16:39 2011: Trying server 208.74.123.34
Wed Dec 21 20:16:39 2011: License update failed after trying 1 server