Please whitelist cPanel in your adblocker so that you’re able to see our version release promotions, thanks!

The Community Forums

Interact with an entire community of cPanel & WHM users!
  1. This site uses cookies. By continuing to use this site, you are agreeing to our use of cookies. Learn More.

Problem with AutoSSL on WHM Domain has failed domain control validation

Discussion in 'Security' started by thanasis, Nov 24, 2017.

Tags:
  1. thanasis

    thanasis Active Member

    Joined:
    Nov 24, 2017
    Messages:
    37
    Likes Received:
    1
    Trophy Points:
    8
    Location:
    Greece
    cPanel Access Level:
    Root Administrator
    Hello all,
    i have the following error when im checking AutoSSL Logs (WHM) :
    Code:
     8:54:53 AM The website “example.com”, owned by “example”, has no SSL certificate. AutoSSL will attempt to obtain a new certificate and install it.
    
     8:54:53 AM WARN The domain “example.com” failed domain control validation: The system queried for a temporary file at “http://example.com/.well-known/pki-validation/408671E3AD378AA552ECCD258679F85B.txt”, but the web server responded with the following error: 403 (Forbidden). A DNS (Domain Name System) or web server misconfiguration may exist.
    
    I transferred the website from a sharehosting to a vps. It is an opencart site ver 2.3.2
     
    #1 thanasis, Nov 24, 2017
    Last edited by a moderator: Nov 24, 2017
  2. cPanelMichael

    cPanelMichael Forums Analyst
    Staff Member

    Joined:
    Apr 11, 2011
    Messages:
    42,782
    Likes Received:
    1,712
    Trophy Points:
    363
    cPanel Access Level:
    Root Administrator
    Hello,

    It looks like access to the DCV file was blocked. Could you let us know the contents of the .htaccess file in the account's public_html directory? Ensure to replace any real domain names or IP addresses with examples.

    Thank you.
     
  3. thanasis

    thanasis Active Member

    Joined:
    Nov 24, 2017
    Messages:
    37
    Likes Received:
    1
    Trophy Points:
    8
    Location:
    Greece
    cPanel Access Level:
    Root Administrator
    Yes, i was blocked by htaccess .
    Thank you Michael.
     
Loading...

Share This Page