The Community Forums

Interact with an entire community of cPanel & WHM users!
  1. This site uses cookies. By continuing to use this site, you are agreeing to our use of cookies. Learn More.

Problem with backup

Discussion in 'Data Protection' started by stefano_ts, Jul 19, 2016.

  1. stefano_ts

    stefano_ts Member

    Joined:
    Aug 13, 2015
    Messages:
    7
    Likes Received:
    0
    Trophy Points:
    1
    Location:
    italy
    cPanel Access Level:
    Root Administrator
    Hello,
    I have a problem with the backup.
    The backup is set to save to 2 different ftp destinations.
    Often backups of my account are not forwarded to the destinations (Not always, half the time it all works regularly)
    A portion of the log shows this:


    How can I fix the problem?
    Is there a way (or ssh command) to send the rest back to the destinations? So they don't take up space on the server ...
    The 2 Nas, haven't configured firewall and are different models, but the problem is the same.

    thanks!!!
     
  2. cPanelMichael

    cPanelMichael Forums Analyst
    Staff Member

    Joined:
    Apr 11, 2011
    Messages:
    30,678
    Likes Received:
    652
    Trophy Points:
    113
    cPanel Access Level:
    Root Administrator
    Hello,

    This message typically indicates the remote server failed to accept the authentication credentials. Have you contacted the provider of these remote servers to see if they can find a specific authentication failure reason?

    Thank you.
     
  3. NOC_Serverpoint

    NOC_Serverpoint Active Member

    Joined:
    Jul 3, 2016
    Messages:
    39
    Likes Received:
    0
    Trophy Points:
    6
    cPanel Access Level:
    Website Owner
Loading...

Share This Page