Please whitelist cPanel in your adblocker so that you’re able to see our version release promotions, thanks!

The Community Forums

Interact with an entire community of cPanel & WHM users!

Problem with changing IPs

Discussion in 'General Discussion' started by ChrissHere, Dec 27, 2011.

  1. ChrissHere

    ChrissHere Member

    Joined:
    Aug 1, 2011
    Messages:
    9
    Likes Received:
    0
    Trophy Points:
    51
    Hello,
    A few days ago I have changed the two main IPs, every webspace is reachable with its domainv already but somehow the webserver itself can not resolv URLs. For example I can not update the cPanel software since it can not resolv the URLs. Files like /etc/resolv.conf are set right and both IPs point to the serverunit.
    Both nameserver work the way they should since every webspace is working. But as soon as the serverunit itself has to resolv an URL it is not able to.
    Can you tell me where else do I have to take a look if the IP is set right? I have made already many changes but somehow I think I forgot something.
    Regards,
    Chris
     
    #1 ChrissHere, Dec 27, 2011
  2. quietFinn

    quietFinn Well-Known Member

    Joined:
    Feb 4, 2006
    Messages:
    998
    Likes Received:
    11
    Trophy Points:
    168
    Location:
    Finland
    cPanel Access Level:
    Root Administrator
    That the websites are working in your server has nothing to do with /etc/resolv.conf
    Your server needs /etc/resolv.conf configured correctly to be able to connect to internet.
    I suggest you try these (Google public nameservers):
    Code:
    nameserver 8.8.8.8
nameserver 8.8.4.4
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
    #2 quietFinn, Dec 27, 2011
  3. hoststop

    hoststop Well-Known Member

    Joined:
    Dec 6, 2011
    Messages:
    84
    Likes Received:
    1
    Trophy Points:
    56
    Location:
    Bolton, UK
    cPanel Access Level:
    Root Administrator
    Hi there.. Yes, it looks like the resolvers are not able to resolve the domain to any IP address. You can use the name servers as suggested by quietFinn. These name servers are that of google's. You can also the opendns's Name servers to check.

    Also, contact your hosting provider/data center to check as to why resolvers are not able to resolve the domain names to any IP address.
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
    #3 hoststop, Dec 27, 2011
  4. ChrissHere

    ChrissHere Member

    Joined:
    Aug 1, 2011
    Messages:
    9
    Likes Received:
    0
    Trophy Points:
    51
    Somehow this doesn't help. I changed them to the google one's but I still doesn't work.
    I have tried "dig google.com" for example but it reached the time limit, "no server could be reached".
    Any other ideas? :(
     
    #4 ChrissHere, Dec 28, 2011
  5. quietFinn

    quietFinn Well-Known Member

    Joined:
    Feb 4, 2006
    Messages:
    998
    Likes Received:
    11
    Trophy Points:
    168
    Location:
    Finland
    cPanel Access Level:
    Root Administrator
    Check that port 53, tcp and udp, is open for outbound connections.
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
    #5 quietFinn, Dec 28, 2011
(You must log in or sign up to post here.)
Loading...
Similar Threads - Problem changing
  1. That1Hosts

    Problem changing PHP handlers

    That1Hosts, Jun 7, 2018, in forum: EasyApache
    Replies:
    16
    Views:
    217
    cPanelLauren
    Jun 8, 2018
  2. 4u123

    Problem with changing IP address

    4u123, Mar 14, 2018, in forum: General Discussion
    Replies:
    9
    Views:
    551
    cPanelMichael
    Mar 15, 2018
  3. Motamedi

    Problem with changing hostname

    Motamedi, Mar 4, 2018, in forum: General Discussion
    Replies:
    3
    Views:
    356
    cPanelMichael
    Mar 5, 2018
  4. jeivylook

    New Thread Problem with installation of cPanel on Centos 7

    jeivylook, Sep 22, 2018 at 9:42 PM, in forum: General Discussion
    Replies:
    3
    Views:
    37
    sparek-3
    Sep 23, 2018 at 3:35 PM
  5. Jesus Falcon

    problemas para recibir correos

    Jesus Falcon, Sep 15, 2018, in forum: Discusión en Español
    Replies:
    2
    Views:
    229
    cPanelMichael
    Sep 17, 2018 at 11:18 AM

Share This Page

  1. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
    By continuing to use this site, you are consenting to our use of cookies.
    Accept Learn More...
    Dismiss Notice