AbeFroman

BANNED
Feb 16, 2002
654
1
318
Could not write to counter file: /var/cpanel/Counters/decentex.dat

got any tips?
-rw-r--r-- 1 nobody nobody 3 Nov 12 09:43 decentex.dat
 

AbeFroman

BANNED
Feb 16, 2002
654
1
318
this is simple

Just do this
chown decentex.decentex decentex.dat
 

jsteel

Well-Known Member
Jul 4, 2002
646
0
166
Atlanta, GA
Any ideas why this occurred? I just had a few users complain about the same thing. I found that some had the correct ownership, while others had that nobody:nobody ownership. Seems like a bug.

Jaz
 

shannon

Well-Known Member
Mar 25, 2002
48
0
306
Known issue, been around as long as I've been in cPanel land... (only about 8 months I guess)..

anyway, the issue is SuExec... it runs the scripts as a user account, but the data file is owned by nobody:nobody.

haven't seen or heard of a fix as of yet.. just one of those little annoying things to make our days fun. ;)
 

shaun

Well-Known Member
PartnerNOC
Verifed Vendor
Nov 9, 2001
708
1
318
San Clemente, Ca
cPanel Access Level
DataCenter Provider
Twitter
from what i can tell so far.... dont hold me to this. CPanel/WHM has no way of keeping track of who owns what counters. It simply just creates them and you use them... Since it doesnt &seam& to keep track of them, nobody can write a script to run thru and chown them to the correct user.
 

compunet2

Well-Known Member
Feb 21, 2003
310
0
166
Is anyone at cpanel fixing this??? I have a few users who have been running into this problem when creating counters.....

rf
 

sexy_guy

Well-Known Member
Mar 19, 2003
848
0
166
Yep, we had two users get upset over this. We had chown their .dat files to user.user and chmod the files to 666. Whats up with this bug? Its been around for months and still not fixed!!!
 

meweb

Well-Known Member
Feb 10, 2003
58
0
156
Hello Everybody,

The solution to this problem is very simple. As you all know that the dat files are written by apache when people access web pages.

So here is a single command for the problem.

goto the directory /var/cpanel/Counters/

chown nobody.nobody *

Please let me know if this solves the problem.

Atleast it fixed the same error for me.

Regards,
 

compunet2

Well-Known Member
Feb 21, 2003
310
0
166
Thats not a solution. Thats a temp fix. You have to do this for every user who has a problem. This shouldn't happen at all. Cpanel needs to fix it.
 

WebHostPro

Well-Known Member
PartnerNOC
Jul 28, 2002
1,685
23
318
LA, Costa RIca
cPanel Access Level
Root Administrator
Twitter
I agree with taking it out if it doesn;t work, otherwise it just makes our job harder dealing with upset customers.

I have a probally heard 50-60 complaints about this and spent hours dealing with it...



My next question is when will cpanel offer a option in the WHM to choose what scripts to offer what users??? Bassically put everything under add-on and choose which one's to choose..



I have been praying for this. :cool:
 

timtak

Member
May 21, 2003
11
0
151
counters don't work and this is why!

I am just a user with ipowerweb.com, here because there do not have a users forum and I don't want to disturb tech support all the time.

I couldn't make a counter with this problem. They did not tell me that their managament software has this bug.

A counter is one of the first things that many users would like. Please fix this bug.

Tim

cPanel.net Support Ticket Number:
 

ThunderHostingDotCom

Well-Known Member
Nov 18, 2002
449
1
168
All over!
Obviously cPanel has STILL not fixed this problem & has no intnet or care to do so! I just got this problem today!

cPanel.net Support Ticket Number:
 

ThunderHostingDotCom

Well-Known Member
Nov 18, 2002
449
1
168
All over!
Re: this is simple

Originally posted by AbeFroman
Just do this
chown decentex.decentex decentex.dat
Can you please tell me step by step how I chown the counter dat file. Mine is nolan.dat

cPanel.net Support Ticket Number:
 

timtak

Member
May 21, 2003
11
0
151
The solution was posted here on another thread on the same topic. When you first sign up with your provider they give you a temporary cpanel url like

http://somenumber.somestrangeadress.of.your.houst/cpanel

If you use that to set up a counter it does not work.

But if you use
http://mydomain.com/cpanel
once your domain is up and running then the counter does work.
I have no problem with counters now that I use the latter.

cPanel.net Support Ticket Number:
 

ThunderHostingDotCom

Well-Known Member
Nov 18, 2002
449
1
168
All over!
Originally posted by timtak
The solution was posted here on another thread on the same topic. When you first sign up with your provider they give you a temporary cpanel url like

http://somenumber.somestrangeadress.of.your.houst/cpanel

If you use that to set up a counter it does not work.

But if you use
http://mydomain.com/cpanel
once your domain is up and running then the counter does work.
I have no problem with counters now that I use the latter.

cPanel.net Support Ticket Number:
Well just so you know the site has been up and running for 2 years & the counter worked fine. I tested out your idea & that did not fix my problem. The counter was working fine then all of the suddon I got this error. All other site counters on my server work fine.

cPanel.net Support Ticket Number:
 

AbeFroman

BANNED
Feb 16, 2002
654
1
318

digitalSite

Member
Jan 25, 2003
20
0
151
Counter error: Bad Keyword "pbrg"

Anyone have seen this error yet in a counter box?

Bad keyword "prbg"

I don't know what this is...can anyone help find a solution please?
Thank you.

P.S. Recently upgraded to CPanel 7.2.

cPanel.net Support Ticket Number:
 
Last edited:

simplybe

Well-Known Member
Nov 29, 2002
153
0
166
Originally posted by AbeFroman
If you use
http://111.222.333.444/cpanel or http://yourhandle.yourhostingconpany.com/cpanel the counter will have the owner and group nobody, but if you use http://yourdomain.com/cpanel, it will have the correct owner and group.

I just tell my people to goto http://yourdomain.com/cpanel and not http://your_ip/cpanel, however I often get back complaints saying when they goto http://yourdomain.com/cpanel they see 4 advertisements and not there control panel.

cPanel.net Support Ticket Number:
:) same problem here some users don`t realise they have to change http://yourdomain.com/cpanel to their own domain name.

I now tell them to go to http://your_domain.com/cpanel (remember to replace "your_domain.com" with your actual domain name)

cPanel.net Support Ticket Number:
 

goodmove

Well-Known Member
May 12, 2003
628
1
168
Re: Counter error: Bad Keyword "pbrg"

Originally posted by digitalSite
Anyone have seen this error yet in a counter box?

Bad keyword "prbg"

I don't know what this is...can anyone help find a solution please?
Where do you see this error?

cPanel.net Support Ticket Number: