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Problem With Counter

Discussion in 'General Discussion' started by AbeFroman, Nov 12, 2002.

  1. AbeFroman

    AbeFroman BANNED

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    Could not write to counter file: /var/cpanel/Counters/decentex.dat

    got any tips?
    -rw-r--r-- 1 nobody nobody 3 Nov 12 09:43 decentex.dat
     
  2. AbeFroman

    AbeFroman BANNED

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    this is simple

    Just do this
    chown decentex.decentex decentex.dat
     
  3. jsteel

    jsteel Well-Known Member

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    Any ideas why this occurred? I just had a few users complain about the same thing. I found that some had the correct ownership, while others had that nobody:nobody ownership. Seems like a bug.

    Jaz
     
  4. shannon

    shannon Well-Known Member

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    Known issue, been around as long as I've been in cPanel land... (only about 8 months I guess)..

    anyway, the issue is SuExec... it runs the scripts as a user account, but the data file is owned by nobody:nobody.

    haven't seen or heard of a fix as of yet.. just one of those little annoying things to make our days fun. ;)
     
  5. shaun

    shaun Well-Known Member

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    from what i can tell so far.... dont hold me to this. CPanel/WHM has no way of keeping track of who owns what counters. It simply just creates them and you use them... Since it doesnt &seam& to keep track of them, nobody can write a script to run thru and chown them to the correct user.
     
  6. compunet2

    compunet2 Well-Known Member

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    Is anyone at cpanel fixing this??? I have a few users who have been running into this problem when creating counters.....

    rf
     
  7. sexy_guy

    sexy_guy Well-Known Member

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    Yep, we had two users get upset over this. We had chown their .dat files to user.user and chmod the files to 666. Whats up with this bug? Its been around for months and still not fixed!!!
     
  8. casey

    casey Well-Known Member

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    I'm also interested in a fix for this.;)
     
  9. meweb

    meweb Well-Known Member

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    Hello Everybody,

    The solution to this problem is very simple. As you all know that the dat files are written by apache when people access web pages.

    So here is a single command for the problem.

    goto the directory /var/cpanel/Counters/

    chown nobody.nobody *

    Please let me know if this solves the problem.

    Atleast it fixed the same error for me.

    Regards,
     
  10. compunet2

    compunet2 Well-Known Member

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    Thats not a solution. Thats a temp fix. You have to do this for every user who has a problem. This shouldn't happen at all. Cpanel needs to fix it.
     
  11. DWHS.net

    DWHS.net Well-Known Member
    PartnerNOC

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    I agree with taking it out if it doesn;t work, otherwise it just makes our job harder dealing with upset customers.

    I have a probally heard 50-60 complaints about this and spent hours dealing with it...



    My next question is when will cpanel offer a option in the WHM to choose what scripts to offer what users??? Bassically put everything under add-on and choose which one's to choose..



    I have been praying for this. :cool:
     
  12. timtak

    timtak Member

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    counters don't work and this is why!

    I am just a user with ipowerweb.com, here because there do not have a users forum and I don't want to disturb tech support all the time.

    I couldn't make a counter with this problem. They did not tell me that their managament software has this bug.

    A counter is one of the first things that many users would like. Please fix this bug.

    Tim

    cPanel.net Support Ticket Number:
     
  13. ThunderHostingDotCom

    ThunderHostingDotCom Well-Known Member

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    Obviously cPanel has STILL not fixed this problem & has no intnet or care to do so! I just got this problem today!

    cPanel.net Support Ticket Number:
     
  14. ThunderHostingDotCom

    ThunderHostingDotCom Well-Known Member

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    Re: this is simple

    Can you please tell me step by step how I chown the counter dat file. Mine is nolan.dat

    cPanel.net Support Ticket Number:
     
  15. timtak

    timtak Member

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    The solution was posted here on another thread on the same topic. When you first sign up with your provider they give you a temporary cpanel url like

    http://somenumber.somestrangeadress.of.your.houst/cpanel

    If you use that to set up a counter it does not work.

    But if you use
    http://mydomain.com/cpanel
    once your domain is up and running then the counter does work.
    I have no problem with counters now that I use the latter.

    cPanel.net Support Ticket Number:
     
  16. ThunderHostingDotCom

    ThunderHostingDotCom Well-Known Member

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    Well just so you know the site has been up and running for 2 years & the counter worked fine. I tested out your idea & that did not fix my problem. The counter was working fine then all of the suddon I got this error. All other site counters on my server work fine.

    cPanel.net Support Ticket Number:
     
  17. AbeFroman

    AbeFroman BANNED

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  18. digitalSite

    digitalSite Member

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    Counter error: Bad Keyword "pbrg"

    Anyone have seen this error yet in a counter box?

    Bad keyword "prbg"

    I don't know what this is...can anyone help find a solution please?
    Thank you.

    P.S. Recently upgraded to CPanel 7.2.

    cPanel.net Support Ticket Number:
     
    #18 digitalSite, Jul 15, 2003
    Last edited: Jul 15, 2003
  19. simplybe

    simplybe Well-Known Member

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    :) same problem here some users don`t realise they have to change http://yourdomain.com/cpanel to their own domain name.

    I now tell them to go to http://your_domain.com/cpanel (remember to replace "your_domain.com" with your actual domain name)

    cPanel.net Support Ticket Number:
     
  20. goodmove

    goodmove Well-Known Member

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    Re: Counter error: Bad Keyword "pbrg"

    Where do you see this error?

    cPanel.net Support Ticket Number:
     
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