Problem with cPanel access after installation

Ada Rubiera

Registered
Feb 11, 2021
1
0
0
Panama
cPanel Access Level
Root Administrator
Hello everyone, my name is Ada and i am here because I have a problem with my cpanel loggin,

I did install cpanel and it was succesfull, but my cpanel sent me a credentials error, even when i am using the same root credentials with ssl login. i don't know if cpanel has a default credentials to the first access after being installed.

thanks
 
Last edited by a moderator:

cPRex

Jurassic Moderator
Staff member
Oct 19, 2014
6,044
772
313
cPanel Access Level
Root Administrator
Hey there! When you perform the initial installation you'll need to access WHM (https://x.x.x.x:2087, where "x.x.x.x" is your server's IP address) as the root user, which is the same root username and password you use to access the operating system over SSH. After that, you can create a new account through WHM and then you'll have a cPanel user and password to access individual accounts.

Let me know if you have any other questions!