problem with cpanel reporting odd diskspace

[cyberspirit]

All of my customers suddenly see the following:

Diskusage 0.00 Megabytes

SQL Diskusage 0.00 Megabytes

Diskspace available Unlimited Megabytes


What is going on? All the accounts show the correct sizes in WHM but not in their cpanel. I use the x theme but even tried other themes and the same problem.
Does anyone have a solution?

cPanel.net Support Ticket Number:
cPanel tickets ID# 26192

 

[Jemshi]

restarting cpanel didnt help ?

 

[cyberspirit]

no, restart did not help.
In the end Nick helped me and found that for some reason some binaries were not on my machine. The funny thing though is that it worked a couple of versions ago.
So lets hope this was not created through one of the upgrades.

 

[Jemshi]

hello cyberspirit,

would you mind sharing which binaries were absent - so that if the problem comes here, we can check that.

 

[cyberspirit]

I am not sure which binaries were missing. Nick discovered it. But I saw in one of the latest edge builds that it now reports if there is a problem showing accurate quota. So perhaps that helps to at least know if there is a problem.

 

[Jemshi]

okie, thanks anyway

and, nice to hear that everything fine there.