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Problem with cPanel University

Discussion in 'General Discussion' started by Annabel B, Nov 6, 2018.

  1. Annabel B

    Annabel B Registered

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    Hello cPanel Team!
    I'm new in cPanel.
    I'm starting with courses cPanel University. Currently, I'm doing "cPanel & WHM Administrator" and I have the following problems:
    In the "Databases administration in WHM" course I completed the unit "Managing Users and Passwords" , however, system doesn't allow me following forward because isn't taken as unit completed.

    I sended a email to professor@cPanel.net but he has not given me an answer .
    I need to access the others units for I can learn to used cPanel efficiently.
    I have same problem with "Mail Administration in WHM".
    I don't know why system no allow me to continue courses.
    Can you help me?

    DatabasesAdministrationWHM.JPG
     
  2. cPanelMichael

    cPanelMichael Technical Support Community Manager Staff Member

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    Twitter:
    Hello @Annabel B,

    Thanks for your interest in taking cPanel University courses! I'm sorry to see you've encountered an issue completing one of the courses. I've relayed this report over to our cPanel University Lead, but you may not receive a response right away due to some ongoing training.

    Thank you.

    Update: You should receive a follow-up within 24-48 hours.
     
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    #2 cPanelMichael, Nov 6, 2018
    Last edited: Nov 12, 2018
  3. arunnair555

    arunnair555 Member

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    Hello,

    I am trying to take a cPanel certification from cPanel university. I have completed the topic up to Exim and spamd Configuration and trying to attend the quiz on same. But I am unable to do the same because I am in a loop; ie after completion of the course it is going the first slide. I have send mail via the message section but no reply.

    Please help me if you can.

    Thanks&Regards,
    Arun Nair
     

    Attached Files:

  4. cPanelMichael

    cPanelMichael Technical Support Community Manager Staff Member

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    Hello @arunnair555,

    Can you send an email to professor@cpanel.net to report this issue? This is the best method of contact to report any problems with cPanel University.

    Thanks!
     
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  5. Paul Bowman

    Paul Bowman Registered

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    I’ve run into exactly the same problem at the same point in this course, interestingly, after having already completed number of other courses.

    Sent a message to ‘instructor’ internally and am waiting for reply.
     
  6. trifo13

    trifo13 Member

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    Hiya.

    I get 404 on the Databases Administration in WHM >> Understanding Databases and can't proceed further:

    screens.kgix.net/tt/chrome_cfdD7dZjSC.png

    Code:
    GET https://exams.cpanel.net/getfile/cpanel/1556222679_01-understanding-databases-scorm12-cC6G8T7A/scormcontent/Storage%20Engine%20and%20Information%20Schema 404 (Not Found)
    I've sent a message to the course instructor month ago, but that's not yet fixed.

    BR,
    Trifo.
     
    #6 trifo13, Jun 12, 2019 at 4:01 AM
    Last edited by a moderator: Jun 12, 2019 at 4:12 AM
  7. cPanelMichael

    cPanelMichael Technical Support Community Manager Staff Member

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    Hello @trifo13,

    Could you send a new email to professor@cpanel.net directly about this issue and reference your post on this thread? Let me know once you've sent it and I'll confirm with our cPanel University Lead that it was received.

    Thank you.
     
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  8. trifo13

    trifo13 Member

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    Email sent, Michael.

    Thank you!

    BR,
    Trifo.
     
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