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Problem with create account

Discussion in 'General Discussion' started by wworange, Nov 15, 2006.

  1. wworange

    wworange Member
    PartnerNOC

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    Urgent

    One reseller complained that he could not create account.It's a new domain and not over domain limited
    Following is detail.

    WWWAcct 10.1 (c) 1997-2006 cPanel, Inc.

    Using Delegated Ips List!
    +===================================+
    | New Account Info |
    +===================================+
    | Domain: xx.com
    | Ip: xx.xx.xx.xx (n)
    | HasCgi: y
    | UserName: xxxx
    | PassWord: xxx
    | CpanelMod: rvblue
    | HomeRoot: /home
    | Quota: 100 Meg
    | NameServer1: ns1.xxx.xxx
    | NameServer2: ns2.xxx.xxx
    | NameServer3:
    | NameServer4:
    | Contact Email:
    +===================================+
    Unable to add the user xxxx !

    Account Creation Complete!!!
     
  2. tweakservers

    tweakservers Well-Known Member

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    the new domain does not shows up in WHM? Check the /home and have a look if there's a user directory created. Might want to run a /scripts/upcp if problems persist before getting another try.
     
  3. wworange

    wworange Member
    PartnerNOC

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    :(

    After i upcp and matters remain just as they were.
    Now i use root to create account .It ran into the same problem.
    Anyone can help me.....

    Best Regards,
     
  4. Suter Rainer

    Suter Rainer Well-Known Member

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    i Have the Same Problem

    # tail /usr/local/cpanel/logs/error_log
    groupadd: unable to lock group file
    useradd: unknown group arch
    arch does not exist, so the password cannot be changed! at /scripts/realchpass l ine 28
    useradd: unable to lock password file
    melanie does not exist, so the password cannot be changed! at /scripts/realchpas s line 28
    useradd: unable to lock password file
    meladnie does not exist, so the password cannot be changed! at /scripts/realchpa ss line 28
     
  5. Suter Rainer

    Suter Rainer Well-Known Member

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  6. Suter Rainer

    Suter Rainer Well-Known Member

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    Install Stable, this works fine for me

    WHM 10.8.0 cPanel 10.9.0-S65
    Fedora i686 - WHM X v3.1.0
     
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