Please whitelist cPanel in your adblocker so that you’re able to see our version release promotions, thanks!

The Community Forums

Interact with an entire community of cPanel & WHM users!
  1. This site uses cookies. By continuing to use this site, you are agreeing to our use of cookies. Learn More.

problem with dns and mail server

Discussion in 'General Discussion' started by urgido, Sep 5, 2016.

  1. urgido

    urgido Well-Known Member

    Joined:
    Jul 19, 2005
    Messages:
    93
    Likes Received:
    5
    Trophy Points:
    158
    cPanel Access Level:
    Root Administrator
    I have a problem with my mail servers and dns configuration.

    This is an example of my issue: intoDNS: checks DNS and mail servers health
    See all warnings, as I said this is a dns issue. I tried for more than 10 hours and no luck.

    Dns records was created on zone of tuhost.mx if you visit intoDNS: *** - check DNS server and mail server health you would see by yourself.

    All the users hosted has same problem except our root domain.

    Any clue?


    UPDATE:
    This was solved just change SOA expired time.
    Bless
     
    #1 urgido, Sep 5, 2016
    Last edited: Sep 5, 2016
  2. dalem

    dalem Well-Known Member
    PartnerNOC

    Joined:
    Oct 24, 2003
    Messages:
    2,635
    Likes Received:
    53
    Trophy Points:
    203
    Location:
    SLC
    cPanel Access Level:
    DataCenter Provider
    delete the stealth name servers from the zone file of evergreen domain
    ns3 & ns4 and then test again


    One or more stealth nameservers discovered. This means that one or more nameservers are not listed at both the parent and authoritative nameservers. This can be confusing and can cause delays or other hard to diagnose inconsistencies.:
     
    #2 dalem, Sep 5, 2016
  3. urgido

    urgido Well-Known Member

    Joined:
    Jul 19, 2005
    Messages:
    93
    Likes Received:
    5
    Trophy Points:
    158
    cPanel Access Level:
    Root Administrator
    nameservers deleted
    Problem persists, thanks for your help

    Any other clue?
     
    #3 urgido, Sep 5, 2016
  4. urgido

    urgido Well-Known Member

    Joined:
    Jul 19, 2005
    Messages:
    93
    Likes Received:
    5
    Trophy Points:
    158
    cPanel Access Level:
    Root Administrator
    The problem is very strange, users can receive emails but not are able to send
     
    #4 urgido, Sep 5, 2016
  5. dalem

    dalem Well-Known Member
    PartnerNOC

    Joined:
    Oct 24, 2003
    Messages:
    2,635
    Likes Received:
    53
    Trophy Points:
    203
    Location:
    SLC
    cPanel Access Level:
    DataCenter Provider
    since you are using Hotmail as for your MX you should be contacting them

    ERROR: No reverse DNS (PTR) which is probably not an issue with hotmail as your outgoing SMTP IP's probably different

    you should look at the bounce information and see if where its originating from your server or hotmail


    EDIT I forgot to mention the DNS is now correct
     
    #5 dalem, Sep 5, 2016
  6. cPanelMichael

    cPanelMichael Forums Analyst
    Staff Member

    Joined:
    Apr 11, 2011
    Messages:
    42,734
    Likes Received:
    1,706
    Trophy Points:
    363
    cPanel Access Level:
    Root Administrator
    Hello,

    I'm happy to see the issue is now resolved. Thank you for updating us with the outcome.
     
    #6 cPanelMichael, Sep 6, 2016
(You must log in or sign up to post here.)
Loading...
Similar Threads - problem mail server
  1. Michael Babbitt

    AutoSSL Disable for Mail Servers Problem

    Michael Babbitt, Jan 18, 2018, in forum: Security
    Replies:
    3
    Views:
    160
    cPanelMichael
    Jan 22, 2018
  2. diracuser

    Problems with Exim mailserver and TLS

    diracuser, Jul 12, 2017, in forum: E-mail Discussions
    Replies:
    3
    Views:
    914
    cPanelMichael
    Jul 14, 2017
  3. sp3ctre69

    Moving servers - email certificate problem

    sp3ctre69, Jul 1, 2016, in forum: E-mail Discussions
    Replies:
    1
    Views:
    719
    cPanelMichael
    Jul 1, 2016
  4. Misiek

    Email size problem

    Misiek, Apr 3, 2018, in forum: General Discussion
    Replies:
    7
    Views:
    260
    cPanelMichael
    Apr 10, 2018
  5. chongwei

    Problem with receiving emails

    chongwei, Mar 21, 2018, in forum: E-mail Discussions
    Replies:
    2
    Views:
    309
    cPanelMichael
    Mar 22, 2018

Share This Page