problem with dns and mail server

urgido

Well-Known Member
Jul 19, 2005
129
10
168
cPanel Access Level
Root Administrator
I have a problem with my mail servers and dns configuration.

This is an example of my issue: intoDNS: checks DNS and mail servers health
See all warnings, as I said this is a dns issue. I tried for more than 10 hours and no luck.

Dns records was created on zone of tuhost.mx if you visit intoDNS: *** - check DNS server and mail server health you would see by yourself.

All the users hosted has same problem except our root domain.

Any clue?


UPDATE:
This was solved just change SOA expired time.
Bless
 
Last edited:

dalem

Well-Known Member
PartnerNOC
Oct 24, 2003
2,983
159
368
SLC
cPanel Access Level
DataCenter Provider
delete the stealth name servers from the zone file of evergreen domain
ns3 & ns4 and then test again


One or more stealth nameservers discovered. This means that one or more nameservers are not listed at both the parent and authoritative nameservers. This can be confusing and can cause delays or other hard to diagnose inconsistencies.:
 

dalem

Well-Known Member
PartnerNOC
Oct 24, 2003
2,983
159
368
SLC
cPanel Access Level
DataCenter Provider
since you are using Hotmail as for your MX you should be contacting them

ERROR: No reverse DNS (PTR) which is probably not an issue with hotmail as your outgoing SMTP IP's probably different

you should look at the bounce information and see if where its originating from your server or hotmail


EDIT I forgot to mention the DNS is now correct
 

cPanelMichael

Administrator
Staff member
Apr 11, 2011
47,884
2,243
463
UPDATE:
This was solved just change SOA expired time.
Hello,

I'm happy to see the issue is now resolved. Thank you for updating us with the outcome.