johnme

Registered
Aug 7, 2013
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Root Administrator
IMPORTANT: Do not ignore this email.

Your hostname (host.XXXXXcart.com) could not be resolved to an IP
address. This means that /etc/hosts is not set up correctly, and/or
there is no dns entry for host.XXXXXcart.com. Please be sure that
the contents of /etc/hosts are configured correctly, and also that
there is a correct 'A' entry for the domain in the zone file.

Some or all of these problems can be caused by /etc/resolv.conf
being setup incorrectly. Please check that file if you believe
everything else is correct.

You may be able to automatically correct this problem by using the
'Add an A entry for your hostname' option under 'Dns Functions' in
your Web Host Manager.




I am daily getting this email . how to solve this issue , i am new server dedicated server and whm
 

cPanelMichael

Technical Support Community Manager
Staff member
Apr 11, 2011
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Hello :)

You should ensure the hostname of your server resolves to the server's primary IP address. If the DNS for your domain name is handled on a remote server, make sure you add the "A" record for the hostname at the remote DNS provider.

Thank you.
 

johnme

Registered
Aug 7, 2013
2
0
1
cPanel Access Level
Root Administrator
My dedicate server just have sigle IP

I am using remote DNS for my domain

can you give me some steps , how to do , i dont have idea
 
Last edited by a moderator:

cPanelMichael

Technical Support Community Manager
Staff member
Apr 11, 2011
47,911
2,233
363
cPanel Access Level
DataCenter Provider
Twitter
You will need to access your remote DNS server and ensure an "A" record is added for the hostname of your server pointing to your server's IP address. The method to complete this depends on your DNS provider's interface, so you may need to contact them for assistance with that.

Thank you.