Problem with Dovecot

[Fbarajas]

Hi! My server was up and running, no modifications, and suddently Dovecot stopped working. When I try to restart it, I get the following:

root@nuevo [~]# service dovecot start
Starting Dovecot Imap: Error: service(auth): Socket already exists: /var/run/dovecot/auth-login
Error: service(auth): Socket already exists: /var/run/dovecot/auth-client
Error: service(auth): Socket already exists: /var/run/dovecot/auth-userdb
Error: service(auth): Socket already exists: /var/run/dovecot/auth-master
Fatal: Failed to start listeners
[FAILED]

What can I do?

Using Dovecot 2.2.16 under CLOUDLINUX 5.11 x86_64 standard – nuevo WHM 11.48.4 (build 2)
Thanks!

 

[cPanelPeter]

Hello,

We had a case on this (Case # 187313) which has been fixed as of 11.48.5. In the meantime you need to kill any hung Dovecot processes.

Something like the following should do it:

# for i in `ps aux | grep dovecot | awk '{print $2}'` ; do kill -9 $i ; done

Then you should be able to restart Dovecot with:

# /usr/local/cpanel/scripts/restartsrv_dovecot

 

[Fbarajas]

OK, thanks, that did the trick, and now I'm upgrading Cpanel.

Hello,

We had a case on this (Case # 187313) which has been fixed as of 11.48.5. In the meantime you need to kill any hung Dovecot processes.

Something like the following should do it:

# for i in `ps aux | grep dovecot | awk '{print $2}'` ; do kill -9 $i ; done

Then you should be able to restart Dovecot with:

# /usr/local/cpanel/scripts/restartsrv_dovecot

 

[oempire]

had this issue aswell, can you advise when 11.48.5 will be released? the changelog.cpanel.net doesn't appear to show it.

I'm currently running WHM 11.48.4 (build 2)

 

[Fbarajas]

Yes, I'd like to upgrade to, thanks!

 

[cPanelMichael]

had this issue aswell, can you advise when 11.48.5 will be released? the changelog.cpanel.net doesn't appear to show it.

Hello,

cPanel version 11.48.5 has not yet been released. There's currently no specific time frame available for it's publication. Please feel free to monitor our change log to determine when it's been released.

Thank you.

 

[Fbarajas]

I had the dovecot problem again today. Any fix for it before the new Cpanel is released?

Thanks!

 

[cPanelMichael]

I had the dovecot problem again today. Any fix for it before the new Cpanel is released?

Thanks!

Yes, the temporary workaround is found on the third post that you made:

https://forums.cpanel.net/threads/problem-with-dovecot.471111/#post-1896781

There's no other workaround at this time.

Thank you.

 

[Kalil Costa]

News about this issue ? I have the same problem.

 

[cPanelMichael]

News about this issue ? I have the same problem.

Hello,

Please see my earlier post on this thread:

Hello,

cPanel version 11.48.5 has not yet been released. There's currently no specific time frame available for it's publication. Please feel free to monitor our change log to determine when it's been released.

Thank you.

 

[frogstarr78]

I'd like to ask a, maybe, more obvious question about this. Why/How did dovecot crash in the first place? The thread seems focused the fix for a consequence of it crashing not on the actually detail of it crashing. It seems a less important detail to me. Am I crazy?

 

[HOTNET]

Had the same issue today.
I had to restart Exim before running the script.
Now OK.

 

[cPanelMichael]

I'd like to ask a, maybe, more obvious question about this. Why/How did dovecot crash in the first place? The thread seems focused the fix for a consequence of it crashing not on the actually detail of it crashing. It seems a less important detail to me. Am I crazy?

Hello,

The issue stems from the inability to property stop dovecot, which prevents it from restarting properly. Often times you will see several processes like this one when it happens:

/usr/local/cpanel/bin/dovecot-wrap /usr/libexec/dovecot/checkpassword-reply

Thank you.