Fbarajas

Well-Known Member
Jul 15, 2004
65
5
158
Playa del Carmen, Mexico
Hi! My server was up and running, no modifications, and suddently Dovecot stopped working. When I try to restart it, I get the following:

[email protected] [~]# service dovecot start
Starting Dovecot Imap: Error: service(auth): Socket already exists: /var/run/dovecot/auth-login
Error: service(auth): Socket already exists: /var/run/dovecot/auth-client
Error: service(auth): Socket already exists: /var/run/dovecot/auth-userdb
Error: service(auth): Socket already exists: /var/run/dovecot/auth-master
Fatal: Failed to start listeners
[FAILED]

What can I do?

Using Dovecot 2.2.16 under CLOUDLINUX 5.11 x86_64 standard – nuevo WHM 11.48.4 (build 2)
Thanks!
 

cPanelPeter

Senior Technical Analyst
Staff member
Sep 23, 2013
585
25
153
cPanel Access Level
Root Administrator
Hello,

We had a case on this (Case # 187313) which has been fixed as of 11.48.5. In the meantime you need to kill any hung Dovecot processes.

Something like the following should do it:

Code:
# for i in `ps aux | grep dovecot | awk '{print $2}'` ; do kill -9 $i ; done
Then you should be able to restart Dovecot with:

Code:
# /usr/local/cpanel/scripts/restartsrv_dovecot
 

Fbarajas

Well-Known Member
Jul 15, 2004
65
5
158
Playa del Carmen, Mexico
OK, thanks, that did the trick, and now I'm upgrading Cpanel.

Hello,

We had a case on this (Case # 187313) which has been fixed as of 11.48.5. In the meantime you need to kill any hung Dovecot processes.

Something like the following should do it:

Code:
# for i in `ps aux | grep dovecot | awk '{print $2}'` ; do kill -9 $i ; done
Then you should be able to restart Dovecot with:

Code:
# /usr/local/cpanel/scripts/restartsrv_dovecot
 

oempire

Member
Sep 6, 2014
12
1
53
cPanel Access Level
Root Administrator
had this issue aswell, can you advise when 11.48.5 will be released? the changelog.cpanel.net doesn't appear to show it.

I'm currently running WHM 11.48.4 (build 2)
 
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cPanelMichael

Administrator
Staff member
Apr 11, 2011
47,880
2,261
463
had this issue aswell, can you advise when 11.48.5 will be released? the changelog.cpanel.net doesn't appear to show it.
Hello,

cPanel version 11.48.5 has not yet been released. There's currently no specific time frame available for it's publication. Please feel free to monitor our change log to determine when it's been released.

Thank you.
 

cPanelMichael

Administrator
Staff member
Apr 11, 2011
47,880
2,261
463

cPanelMichael

Administrator
Staff member
Apr 11, 2011
47,880
2,261
463
News about this issue ? I have the same problem.
Hello,

Please see my earlier post on this thread:

Hello,

cPanel version 11.48.5 has not yet been released. There's currently no specific time frame available for it's publication. Please feel free to monitor our change log to determine when it's been released.

Thank you.
 

frogstarr78

Member
Apr 11, 2013
8
0
1
cPanel Access Level
DataCenter Provider
I'd like to ask a, maybe, more obvious question about this. Why/How did dovecot crash in the first place? The thread seems focused the fix for a consequence of it crashing not on the actually detail of it crashing. It seems a less important detail to me. Am I crazy?
 

cPanelMichael

Administrator
Staff member
Apr 11, 2011
47,880
2,261
463
I'd like to ask a, maybe, more obvious question about this. Why/How did dovecot crash in the first place? The thread seems focused the fix for a consequence of it crashing not on the actually detail of it crashing. It seems a less important detail to me. Am I crazy?
Hello,

The issue stems from the inability to property stop dovecot, which prevents it from restarting properly. Often times you will see several processes like this one when it happens:

Code:
/usr/local/cpanel/bin/dovecot-wrap /usr/libexec/dovecot/checkpassword-reply
Thank you.