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Problem with e-mail account

Discussion in 'E-mail Discussion' started by pavs, Feb 3, 2008.

  1. pavs

    pavs Registered

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    I recently moved from a differant hosting to hostgator dedi. And I used the automated transfer through WHM. Along with transfering all my blogs through WHM all my e-mail accounts and setting. My problem is all my e-mail accounts are working properly except for one which is giving me this error from my outlook express e-mail account (I used other e-mail clients in windows/linux/OSX they are all giving me some kind of error about password). I didn't have this problem before. I even deleted the e-mail account and created it again without any luck. I can't even log into the e-mail account through WHM with proper password (changed password several time too)

    here is the error (changed sitename for privacy):





    Any help is appreciated.
     
  2. sarhosting

    sarhosting Well-Known Member

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    Twitter:
    Check your settings

    Incoming / outgoing mail server: - mail.domain.com
    User: email address
    Password is the password

    Then click advanced settings - turn on "My Outgoing server requires authentication"

    If still the error

    Start >> CMD >> telnet mail.domain.com 25 do the same for port 110 aswell.

    You should get something like this:

    +OK Hello there.

    Let me know if you need any more help.
     
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  3. gtgeorge

    gtgeorge Well-Known Member

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    Can you create another email account that wasn't there before and it work OK? Also is this a managed or unmanaged server?

    EDIT: Sounds like the same problem a couple others are having. Should have searched first and added to the existing thread.

    http://forums.cpanel.net/showthread.php?p=351144#post351144
     
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    #3 gtgeorge, Feb 3, 2008
    Last edited: Feb 3, 2008
  4. jablu

    jablu Registered

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