Problem with EC2 AWS & cPanel

Dhananjay Kumar

Registered
May 8, 2017
1
0
1
Bangalore
cPanel Access Level
Website Owner
Hi All,

I have created an instance in EC2 AWS and installed WHM / Cpanel through Linux.

Now I am able to access through SSH and Putty, root. As well WHM is working fine. But when I click on Cpanel, its going to blank page. Cpanel is not opening.

Can anyone help me here.

WHM login is working and I have created account in WHM with my domain, Nameserver etc is updated as per amazon aws. But Cpanel is not opening
 

cPanelMichael

Administrator
Staff member
Apr 11, 2011
47,909
2,228
463
Now I am able to access through SSH and Putty, root. As well WHM is working fine. But when I click on Cpanel, its going to blank page. Cpanel is not opening.
Hello,

Could you let us know what you see in /usr/local/cpanel/logs/error_log when this happens? Also, please post the output from the following commands:

Code:
cat /usr/local/cpanel/version
grep RS /var/cpanel/users/$username
Thank you.