Problem with email accounts after migration

PaulPlantzos

Registered
Oct 15, 2018
1
0
1
athens greece
cPanel Access Level
Website Owner
Hello to All,
Yesterday I've migrated from a web hosting company using plesk to a new host that uses cpanel. My problem is that the domain is fully transferred and works perfectly BUT I'm experiencing problems with my email accounts. I'm receiving some emails from my clients but I'm unable to receive from all of them or when I send from my admin email to my Info email from outlook the mail never appears.

Steps:
Server A with Wordpress site> All in One WP Migration plugin > Changed Nameservers
Server B > installed Wordpress platform > All in One WP Migration plugin> Website show on new server.
I din't change anything on DNS records on server A.
 

cPanelLauren

Product Owner
Staff member
Nov 14, 2017
13,295
1,254
313
Houston
Hi @PaulPlantzos

I took a look at that plugin you're using. While it looks to be a good tool for your sites and databases it doesn't appear to move your email accounts. You would need to recreate them on the new server in order to be able to send/receive mail with them.


Thanks!