Hi all,
Hope you are well.
I administrate a cpanel shared hosting server and accounts which are hosted there have problem with sending emails to Outlook, Gmail, Yahoo etc.
First case is:
It returns error below:
host outlook-com.olc.protection.outlook.com [104.47.70.33]
SMTP error from remote mail server after pipelined MAIL FROM:<test@domain1.com> SIZE=1619:
550 5.7.1 Unfortunately, messages from [80.78.66.80] weren't sent. Please contact your Internet service provider since part of their network is on our block list (S3150). You can also refer your provider to http://mail.live.com/mail/troubleshooting.aspx#errors. [BN7NAM10FT038.eop-nam10.prod.protection.outlook.com]
Second case is:
Email is delivered to spam folder of recipient
I would emphasise that this ip is not blacklisted. Also it is the same problem if i change this ip to secondary ip of this server as i have tried.
I have enabled dmarc dkim and spf records and they are set correctly.
What should i do then ?
Thank you in advance
Silvi
Hope you are well.
I administrate a cpanel shared hosting server and accounts which are hosted there have problem with sending emails to Outlook, Gmail, Yahoo etc.
First case is:
It returns error below:
host outlook-com.olc.protection.outlook.com [104.47.70.33]
SMTP error from remote mail server after pipelined MAIL FROM:<test@domain1.com> SIZE=1619:
550 5.7.1 Unfortunately, messages from [80.78.66.80] weren't sent. Please contact your Internet service provider since part of their network is on our block list (S3150). You can also refer your provider to http://mail.live.com/mail/troubleshooting.aspx#errors. [BN7NAM10FT038.eop-nam10.prod.protection.outlook.com]
Second case is:
Email is delivered to spam folder of recipient
I would emphasise that this ip is not blacklisted. Also it is the same problem if i change this ip to secondary ip of this server as i have tried.
I have enabled dmarc dkim and spf records and they are set correctly.
What should i do then ?
Thank you in advance
Silvi