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Problem with file manager cpanel11

Discussion in 'General Discussion' started by robocap, Jun 5, 2007.

  1. robocap

    robocap Well-Known Member

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    Hello,
    One customer have problem with file manager.
    he can`t see files and folders in file manager.
    i go to Disk Space Usage
    and give me error:

    not a valid file descriptor at /usr/local/cpanel/Cpanel/DiskUsage.pm line 469
    Carp::croak('not a valid file descriptor') called at
    /usr/lib/perl5/site_perl/5.6.2/i686-linux/Storable.pm line 74
    Storable::logcroak('not a valid file descriptor') called at
    /usr/lib/perl5/site_perl/5.6.2/i686-linux/Storable.pm line 251
    Storable::_store_fd('CODE(0x90a7588)', 'HASH(0x9515530)',
    'GLOB(0x946a604)') called at
    /usr/lib/perl5/site_perl/5.6.2/i686-linux/Storable.pm line 240
    Storable::nstore_fd('HASH(0x9515530)', 'GLOB(0x946a604)') called at
    /usr/local/cpanel/Cpanel/DiskUsage.pm line 469
    Cpanel::DiskUsage::cache_filemap('HASH(0x9515530)') called at
    /usr/local/cpanel/Cpanel/DiskUsage.pm line 236
    Cpanel::DiskUsage::DiskUsage_showmanager('', '', '', '', '', '', '',
    '', ...) called at (eval 72) line 1
    eval 'Cpanel::DiskUsage::DiskUsage_showmanager(@RARGS);' called at
    cpanel.pl line 1295
    main::exectag('<cpanel
    DiskUsage="showmanager($FORM{\'level\'},$FORM{\'clear\'}...') called at
    cpanel.pl line 4309
    main::dotag(undef) called at cpanel.pl line 4198
    main::cpanel_parseblock('SCALAR(0x8ea4400)') called at cpanel.pl line
    4152
    main::cpanel_parse('GLOB(0x90a71a4)') called at cpanel.pl line 969
     
  2. tskiller

    tskiller Registered

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    We are also getting this problem, any ideas?
     
  3. cPanelNick

    cPanelNick Administrator
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    This means it could not write the ducache file to __HOME__/.cpanel/ducache
     
  4. djmerlyn

    djmerlyn Well-Known Member

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    Just curious, does this mean it's something cpanel knows about and is going to fix in another release? Or am I to translate the poetry above in to whatever I think might fix it?

    Thanks!
     
  5. cPanelKenneth

    cPanelKenneth cPanel Development
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    It sounds more like a tech support issue: permissions incorrect, bad filesystem, things like that. Please open a support ticket so we can determine what the issue is and whether we can prevent/fix it automatically.
     
  6. cPanelKenneth

    cPanelKenneth cPanel Development
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    #6 cPanelKenneth, Jun 8, 2007
    Last edited: Jun 8, 2007
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