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Problem with FTP account

Discussion in 'General Discussion' started by allenoneill, Mar 16, 2005.

  1. allenoneill

    allenoneill Registered

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    Hi,

    I create an account in FTP using cpanel, but when I loging using an FTP client, it does not accept the user/pass pair, no matter who I try to log in.

    eg:

    username | pass
    username@domain | pass

    etc.

    I updated to the latest cpanel this week but it has not helped. Anyone got any ideas?

    thanks,

    Allen.
     
  2. RickG

    RickG Well-Known Member

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    Hi Allen:

    I ran into a similar issue with a new installation. In the left menu of WHM you'll find an option called Synchronize FTP Passwords. Its in the CPanel section (just above the SSL/TLS).

    Have you tried running this? It took care of the problem I was having.

    Rick
     
  3. allenoneill

    allenoneill Registered

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    Hi Rick,

    thanks for that but no joy.

    /Allen.
     
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