Problem with FTP and PHPmyadmin

frontcode

Member
Oct 21, 2012
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0
1
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cPanel Access Level
Root Administrator
Hello i got 2 problems, and don`t know how to fix those problems.

problem one is with the ftp account creation ,this happens with all the account that trying to make an FTP account, it gives me an error .but when i reload the page the account is created.

See Screenshot FTP

Next problem is on one account when he is trying to log in to his phpmyadmin true Cpanel he gets an message on top of the screen, and eventually the page is loading to phpmyadmin.

See Screenshot phpMyadmin

I hope that someone could help me with this..

Best regards marcel
 

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cPanelPeter

Technical Analyst III
Staff member
Sep 23, 2013
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Twitter
Hello,

Please check the permissions on the root (/) directory...

Code:
# stat /
It should be 755, if it's 555 or anything else, you need to fix that.
 

frontcode

Member
Oct 21, 2012
8
0
1
NL
cPanel Access Level
Root Administrator
this is my output:

File: `/'
Size: 4096 Blocks: 8 IO Block: 4096 directory
Device: c0h/192d Inode: 69736433 Links: 24
Access: (0711/drwx--x--x) Uid: ( 0/ root) Gid: ( 0/ root)
Access: 2014-01-29 16:25:45.734691160 +0100
Modify: 2014-01-29 16:23:03.689896108 +0100
Change: 2014-01-29 16:23:03.689896108 +0100

can you tel me on what to do know?
and how to change that
 

cPanelPeter

Technical Analyst III
Staff member
Sep 23, 2013
575
21
143
cPanel Access Level
Root Administrator
Twitter
Hello,

Are you still seeing that error message in PHPMyAdmin after fixing the permissions? If so, please open a support ticket using the link in my signature. I had assumed it was related to the same permissions problem so figured both issues would be fixed with the solution.

Once you've opened a support ticket, please post the ticket number here so that we can update this thread accordingly.
 

cPanelMichael

Administrator
Staff member
Apr 11, 2011
47,913
2,202
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To update, this issue was resolved by removing an old cPsess key from the /var/cpanel/cpses/keys directory. It likely occurred during a tab/browser close instead of a logout.

Thank you.