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Problem with FTP and PHPmyadmin

Discussion in 'Database Discussions' started by frontcode, Jan 29, 2014.

  1. frontcode

    frontcode Member

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    Hello i got 2 problems, and don`t know how to fix those problems.

    problem one is with the ftp account creation ,this happens with all the account that trying to make an FTP account, it gives me an error .but when i reload the page the account is created.

    See Screenshot FTP

    Next problem is on one account when he is trying to log in to his phpmyadmin true Cpanel he gets an message on top of the screen, and eventually the page is loading to phpmyadmin.

    See Screenshot phpMyadmin

    I hope that someone could help me with this..

    Best regards marcel
     

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  2. cPanelPeter

    cPanelPeter Technical Analyst III
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    Hello,

    Please check the permissions on the root (/) directory...

    Code:
    # stat /
    
    It should be 755, if it's 555 or anything else, you need to fix that.
     
  3. frontcode

    frontcode Member

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    this is my output:

    File: `/'
    Size: 4096 Blocks: 8 IO Block: 4096 directory
    Device: c0h/192d Inode: 69736433 Links: 24
    Access: (0711/drwx--x--x) Uid: ( 0/ root) Gid: ( 0/ root)
    Access: 2014-01-29 16:25:45.734691160 +0100
    Modify: 2014-01-29 16:23:03.689896108 +0100
    Change: 2014-01-29 16:23:03.689896108 +0100

    can you tel me on what to do know?
    and how to change that
     
  4. cPanelPeter

    cPanelPeter Technical Analyst III
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    Hello,

    You should go to your ssh prompt as root and type:

    Code:
    # chmod 755 /
    
    Then see if that solves the problem.
     
  5. frontcode

    frontcode Member

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    Thank you so much..that solved the problem for the FTP account.
    Did you saw the phpMyadmin screenshot..is this normal?
     
  6. cPanelPeter

    cPanelPeter Technical Analyst III
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    Hello,

    Are you still seeing that error message in PHPMyAdmin after fixing the permissions? If so, please open a support ticket using the link in my signature. I had assumed it was related to the same permissions problem so figured both issues would be fixed with the solution.

    Once you've opened a support ticket, please post the ticket number here so that we can update this thread accordingly.
     
  7. frontcode

    frontcode Member

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    support ticket number:

    4515487
     
  8. cPanelMichael

    cPanelMichael Forums Analyst
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    To update, this issue was resolved by removing an old cPsess key from the /var/cpanel/cpses/keys directory. It likely occurred during a tab/browser close instead of a logout.

    Thank you.
     
  9. frontcode

    frontcode Member

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    Thank you Guy`s for helping me to fix this issue..
     
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