Problem with .htaccess after update to 68.0.27

sstrasser

Registered
Jan 23, 2018
3
0
1
Germany
cPanel Access Level
Root Administrator
today i made an update to cpanel 68.0.27 and now all .htaccess redirect did not work.
We use Magento with multistores and controll this over .htaccess so that different domain use the same base but with individual multistores.

After we upgrade the redirect is damaged and all domains rout now to the base url and not his specific path.

We checked different parts and can not find why this is so.
 

cPanelMichael

Administrator
Staff member
Apr 11, 2011
47,909
2,225
463
Hello,

It looks like you've opened a support ticket for this issue (#9228631). You should receive a response to this ticket shortly. I'll monitor the status and update this thread with the outcome.

Thank you.
 

sstrasser

Registered
Jan 23, 2018
3
0
1
Germany
cPanel Access Level
Root Administrator
yes i opened a ticket for this problem but i wait for the response because we have active sites on it and this did not running at the moment. I just activate my Admin but they did not find a solution and my ticked is permanent jump on a bad position since last 2 hours ....
 

sstrasser

Registered
Jan 23, 2018
3
0
1
Germany
cPanel Access Level
Root Administrator
The Problem is solved, there was some setting in easyapache:
"EasyApache 3 setup and could see that it was running suPHP without suEXEC. To achieve the same kind of setup, I had to remove mod_ruid2 from the server and install mod_suphp. I then set the PHP handler for PHP 5.5 to suPHP. If other sites are running on a different PHP version and experiencing this issue, then you will need to change the PHP handler to suPHP in WHM > Software > MultiPHP Manager > PHP Handlers."
 

cPanelMichael

Administrator
Staff member
Apr 11, 2011
47,909
2,225
463
Hello,

Thank you for sharing the outcome. I'm glad to see the issue is now solved.