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Problem with listing accounts by onwer

Discussion in 'General Discussion' started by Skie, Jul 14, 2007.

  1. Skie

    Skie Active Member

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    I noticed this in both Current and Release (WHM 11.2.0 cPanel 11.6.0-C15076). If I use List Accounts and try to search by Owner/Reseller, I get no results. I had frequently used this in the past with no problems. Has anyone else noticed this?
     
    #1 Skie, Jul 14, 2007
  2. jandafields

    jandafields Well-Known Member

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    #2 jandafields, Jul 15, 2007
  3. Skie

    Skie Active Member

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    I did and I definitely did not see that thread. However, that thread doesn't help me (I think most of those people were having problems with CPanel 10, not 11). I've tried the solutions in that thread and nothing helped.
     
    #3 Skie, Jul 15, 2007
  4. jandafields

    jandafields Well-Known Member

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    So, you tried doing upcp --force?

    Try this script:
    /scripts/updateuserdomains
     
    #4 jandafields, Jul 15, 2007
  5. Skie

    Skie Active Member

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    Yes I did. And that script made no change for me.
     
    #5 Skie, Jul 15, 2007
  6. jandafields

    jandafields Well-Known Member

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    Open a ticket or a bug report
     
    #6 jandafields, Jul 15, 2007
  7. cass

    cass Well-Known Member

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    I've this same problem on a server running
    WHM 11.2.0 cPanel 11.6.0-R15076
    CENTOS Enterprise 4.5 i686 - WHM X v3.1.0


    Anything on this? any idea of WHY could everything work (list by domain, user)
    but that listing by Owner/Reseller does NOT ?
     
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    #7 cass, Jul 19, 2007
  8. cass

    cass Well-Known Member

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    Also... listing by package dont works.
    by user, IP or Domains works.

    I checked the /etc/trueuserowners and looks okey with all the usernames : owners there.

    So, I'm lost :confused:
     
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    #8 cass, Jul 19, 2007
  9. gasxtreme

    gasxtreme Active Member

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    I am having this problem as well..... Has a fix been released yet by chance? Its not a huge problem, but it is a nice feature to have working ;)
    -steve
     
    #9 gasxtreme, Aug 5, 2007
  10. cPanelKenneth

    cPanelKenneth cPanel Development
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    No fix yet. This is a currently known issue with cPanel 11
     
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    #10 cPanelKenneth, Aug 6, 2007
  11. jack01

    jack01 Well-Known Member

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    I need search by package urgently! Any workarounds available?
     
    #11 jack01, Aug 9, 2007
  12. andyaav

    andyaav Member

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    1. WHM - List Account - Enter package name, check option "Package" in Search By list.

    OR.

    2. Login to shell

    cd /var/cpanel/users/

    grep -lr gold *

    [Replace gold with your package name]

    It will llist all the users which have gold package
     
    #12 andyaav, Aug 9, 2007
  13. jack01

    jack01 Well-Known Member

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    andyaav,

    well of course I HAVE been trying 1. and that is what is NOT working for me, even with the latest Current update: WHM 11.2.0 cPanel 11.8.0-C16150

    I dont just need a list for information, I want to be able to use the edit package option that appears in the list of accounts, therefore I am very keen to see the search by package option working properly
     
    #13 jack01, Aug 9, 2007
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