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Problem with mailman when restoring an account

Discussion in 'General Discussion' started by Fbarajas, Dec 3, 2014.

  1. Fbarajas

    Fbarajas Active Member

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    Hi! I'm transfering an account from one Cpanel server to another. This account includes a mailman list, but when I try to restore it, almost everything gets restored, except the mailman list.

    I get the following error:

    "Skipped: fc_general_domain.net mailman list"

    (fc_general is the name of the list, and domain.net is the site).

    Why was it skipped? How can I restore it?

    Thanks!
     
  2. cPanelMichael

    cPanelMichael Technical Support Community Manager
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    Hello :)

    Could you open a support ticket using the link in my signature so we can take a closer look? You can post the ticket number here so we can update this thread with the outcome.

    Thank you.
     
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  3. Fbarajas

    Fbarajas Active Member

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    Thanks, the support ticket is now open, with number 5782561
     
  4. cPanelMichael

    cPanelMichael Technical Support Community Manager
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    To update, internal case number 118613 is open to address an issue where underscores is the mailing list name result in a failure to restore the list from backup. This is addressed as of cPanel version 11.46.1.1, which is currently only available in the "Current" build tier.

    Thank you.
     
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