Problem with mailman when restoring an account

Fbarajas

Well-Known Member
Jul 15, 2004
57
4
158
Playa del Carmen, Mexico
Hi! I'm transfering an account from one Cpanel server to another. This account includes a mailman list, but when I try to restore it, almost everything gets restored, except the mailman list.

I get the following error:

"Skipped: fc_general_domain.net mailman list"

(fc_general is the name of the list, and domain.net is the site).

Why was it skipped? How can I restore it?

Thanks!
 

cPanelMichael

Administrator
Staff member
Apr 11, 2011
47,909
2,224
463
Hello :)

Could you open a support ticket using the link in my signature so we can take a closer look? You can post the ticket number here so we can update this thread with the outcome.

Thank you.
 

cPanelMichael

Administrator
Staff member
Apr 11, 2011
47,909
2,224
463
To update, internal case number 118613 is open to address an issue where underscores is the mailing list name result in a failure to restore the list from backup. This is addressed as of cPanel version 11.46.1.1, which is currently only available in the "Current" build tier.

Thank you.