Problem with manually configured outgoing SMTP server selection

[Rakaris Bakaris]

Hello!
I' m trying to configure the outgoing SMTP server selection (using method "How to manually configure Exim's outgoing IP addresses" according the documentation), but all the time for outgoing IP is selected the hostname.domain3.com (I'm verifying this on received email header)
I have account with domain name domain1.com and addon domain with domain name domain2.com.
My configuration files looks:
/etc/mailhelo

domain1.com: domain1.com
domain2.domain1.com: domain1.com
*: hostname.domain3.com

/etc/mailips

domain1.com: x.x.x.1
domain2.domain1.com: x.x.x.2
*: x.x.x.3

/etc/mail_reverse_dns

domain1.com: x.x.x.1
#tested the following line too:
#domain2.domain1.com: x.x.x.2
domain2.com: x.x.x.2

Additional information:

• Used OS: Centos;
• SMTP configuration: Smarthost for SMTP delivery;
• At the moment MX does for domain1.com is not pointed to the Cpanel server (only addon domain domain2.com is pointed to Cpanel server);
• Easy FIX your SMTP banner, SMTP greeting and Reverse DNS for Dedicated IPs is applied.

Where can be issue?
Thanks!

 

[cPanelMichael]

Hello,

Could you open a support ticket using the link in my signature so we can take a closer look? You can post the ticket number here so we can update this thread with the outcome.

Thank you.

 

[Rakaris Bakaris]

Hello, ticket is opened. The number is 6297145.

 

[cPanelMichael]

To update, this issue is tracked as internal case number 115477. There's currently no time frame available for a resolution, but you can monitor our change log for this case number at:

cPanel - Change Logs

Thank you.