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Problem with manually configured outgoing SMTP server selection

Discussion in 'E-mail Discussions' started by Rakaris Bakaris, Mar 24, 2015.

  1. Rakaris Bakaris

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    Hello!
    I' m trying to configure the outgoing SMTP server selection (using method "How to manually configure Exim's outgoing IP addresses" according the documentation), but all the time for outgoing IP is selected the hostname.domain3.com (I'm verifying this on received email header)
    I have account with domain name domain1.com and addon domain with domain name domain2.com.
    My configuration files looks:
    /etc/mailhelo
    /etc/mailips
    /etc/mail_reverse_dns
    Additional information:
    Where can be issue?
    Thanks!
     
    #1 Rakaris Bakaris, Mar 24, 2015
    Last edited: Mar 24, 2015
  2. cPanelMichael

    cPanelMichael Forums Analyst
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    Hello,

    Could you open a support ticket using the link in my signature so we can take a closer look? You can post the ticket number here so we can update this thread with the outcome.

    Thank you.
     
  3. Rakaris Bakaris

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    Hello, ticket is opened. The number is 6297145.
     
  4. cPanelMichael

    cPanelMichael Forums Analyst
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    To update, this issue is tracked as internal case number 115477. There's currently no time frame available for a resolution, but you can monitor our change log for this case number at:

    cPanel - Change Logs

    Thank you.
     
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