Problem with migrating from Alab*nza - cant ID domain name

bhorton

Registered
Jan 8, 2008
2
0
51
Hello,

We're moving a number of accounts from an alabanza server to WHM/Cpanel. The transfer domain script works well for most but we're running into a problem where it fails because it cannot determine the domain name of the account we are moving.

Does anyone know what the script looks for to find the domain name so I can fix it on the alabanza side to allow the transfer?

Thanks!
 

cPanelDavidG

Technical Product Specialist
Nov 29, 2006
11,212
13
313
Houston, TX
cPanel Access Level
Root Administrator
Hello,

We're moving a number of accounts from an alabanza server to WHM/Cpanel. The transfer domain script works well for most but we're running into a problem where it fails because it cannot determine the domain name of the account we are moving.

Does anyone know what the script looks for to find the domain name so I can fix it on the alabanza side to allow the transfer?

Thanks!
Note that as part of our Transfer Assistance Program, you are welcome to submit a support request regarding this issue directly to cPanel so we can assist you with this migration process.

You can learn more about the Transfer Assistance Program on our website at:

http://www.cpanel.net/products/cpwhm/cpanel11/transfer-asst.htm
 

RobertF

Member
May 22, 2006
10
0
151
It gets the DNS information from /etc/mail/mailertable.
It then uses the lines that begin with procmail: to determine the domain name for the given user.

Robert