The Community Forums

Interact with an entire community of cPanel & WHM users!
  1. This site uses cookies. By continuing to use this site, you are agreeing to our use of cookies. Learn More.

Problem with MX record change though cPanel or WHM

Discussion in 'General Discussion' started by dmitrym, Oct 19, 2007.

  1. dmitrym

    dmitrym Registered
    PartnerNOC

    Joined:
    Apr 24, 2007
    Messages:
    2
    Likes Received:
    0
    Trophy Points:
    1
    Hi,

    I have the problem with MX record change for subdomain though cPanel interface. I got the following error message:
    Error fetching zone data for sub.domain.com.db's MX

    I don't have zone for the subdomain and in domain zone the MX record configured properly.
    Also, though WHM the MX record didn't change

    Saved MX for zone sub.domains.com.db
    Setting mx priority 0 (domain.com)........failed: Error fetching zone data for sub.domains.com.db's MX ...Done

    Reconfiguring Local Mail: This server will serve as a primary mail exchanger for sub.domains.com's mail.

    Does somebody know where cPanel keeps the info about MX records.
    Thanks.
     
  2. cPanelDavidG

    cPanelDavidG Technical Product Specialist

    Joined:
    Nov 29, 2006
    Messages:
    11,279
    Likes Received:
    8
    Trophy Points:
    38
    Location:
    Houston, TX
    cPanel Access Level:
    Root Administrator
    MX is a DNS thing. However, there's a presentation that was assembled for last year's cPanel Training Seminar that goes in depth as to how and where this information is stored:

    http://trainingseminar.cpanel.net/slides/tracka/DNS.pdf
     
  3. darren.nolan

    darren.nolan Well-Known Member

    Joined:
    Oct 4, 2007
    Messages:
    259
    Likes Received:
    0
    Trophy Points:
    16
    cPanelDavidG

    Where'd that link go!

    I'm getting the exact same problem. I have a customer who somehow added an MX entry for a domain not in it's own zone - nor attached to any zone.

    I can't add the zone (as it apparently already exists), nor can I just delete the MX entry.

    Sorry for bringing up an old thread.

    Cheers,
     
  4. cPanelDavidG

    cPanelDavidG Technical Product Specialist

    Joined:
    Nov 29, 2006
    Messages:
    11,279
    Likes Received:
    8
    Trophy Points:
    38
    Location:
    Houston, TX
    cPanel Access Level:
    Root Administrator
Loading...

Share This Page