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Problem with New accounts set up with WHM

Discussion in 'General Discussion' started by DHL, Apr 17, 2002.

  1. DHL

    DHL Well-Known Member

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    Can anyone shed light on this,

    I just noticed that when setting up new accounts with WHM, when I check the DNS ZONE I find that WHM is creating the zone file for the domain name - In the SOA where it say's

    root.ns1.mydomain.com WHM is actually adding my ISP email address (this is the forwarding address for root) in there - It does this for all new accounts setup - resellers too!!

    Please has anyone experienced this or got a fix for this?
     
  2. DHL

    DHL Well-Known Member

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    Anyone else had this problem?

    Instead of adding SOA

    root.ns1.mydomain.com.

    WHM is creating all accounts with

    me@myisp.com

    ??????

    Thanks for any help
     
  3. mrperry

    mrperry Registered

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    same problem, newest accounts

    This has only happened in the last few days. Because it
    is only on new accounts from then.

    But not all of them!

    Should I manually change them?
     
  4. DHL

    DHL Well-Known Member

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    Yes manually change them but it's a pain to change all your resellers files too - I really don't want them to see my ISP email address at all in there in the first place.

    After changing things manually all seems OK but I have problems with my shared SSL for my main domain name now too - do you hve any probs with ssl?

    Steve
     
  5. mrperry

    mrperry Registered

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    root

    No, no problem there.
     
  6. DHL

    DHL Well-Known Member

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    Strange,

    The ssl fixed itself - Still creating accounts with the wrong SOA details though.

    Thanks for the input :)

    Steve
     
  7. bdraco

    bdraco Guest

    [quote:162702b1b2][i:162702b1b2]Originally posted by DHL[/i:162702b1b2]

    Can anyone shed light on this,

    I just noticed that when setting up new accounts with WHM, when I check the DNS ZONE I find that WHM is creating the zone file for the domain name - In the SOA where it say's

    root.ns1.mydomain.com WHM is actually adding my ISP email address (this is the forwarding address for root) in there - It does this for all new accounts setup - resellers too!!

    Please has anyone experienced this or got a fix for this?[/quote:162702b1b2]

    The second field in the SOA is the address of the Hostmaster ... it should be added the contact email you setup in WHM. As for resellers, I don't think they are the ones that own the dns servers so its generally best to set the hostmaster to someone who has actual control over the zone.
     
  8. DHL

    DHL Well-Known Member

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    Nick it never used to be like that.

    The contact email for the server is for when things go wrong with the server - I don't want to put an email address that is hosted on the same server for obvious reasons - I put my iSP email address in that field as that is the one that will be available hopefuly all the time.

    Also, resellers will have to change this themselves to avoid seeing my email address in their zone files on lookups carried out by potential clients - I don't think this change was necessary and would be better left how it was - entering root.ns1.mydomain.com

    Just my thought's, I may be wrong.

    Steve
     
  9. bdraco

    bdraco Guest

    [quote:0f895caa6a][i:0f895caa6a]Originally posted by DHL[/i:0f895caa6a]

    Nick it never used to be like that.

    The contact email for the server is for when things go wrong with the server - I don't want to put an email address that is hosted on the same server for obvious reasons - I put my iSP email address in that field as that is the one that will be available hopefuly all the time.

    Also, resellers will have to change this themselves to avoid seeing my email address in their zone files on lookups carried out by potential clients - I don't think this change was necessary and would be better left how it was - entering root.ns1.mydomain.com

    Just my thought's, I may be wrong.

    Steve[/quote:0f895caa6a]

    root@ns1.mydomain.com generally isn't a valid email address. Since some providers sent spam complaints the the hostmaster of the zone, its generally good practice to have it be a deliverable address.
     
  10. snowgod

    snowgod Well-Known Member

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    what about a field in server setup/wwwacct.conf called abuse contact?
     
  11. felix220

    felix220 Active Member

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    so resellers who have their own NS will have to change this from the address that is set up in WHM for contact, is this the idea??

    I think a field to setup this address for each WHM [including resellers] would be very handy as it is currently creating a mess and shouldn't be the WHM contact addresses and pagers as it is now.. and especially as we have multiple addresses which are notified from WHM..
     
  12. DHL

    DHL Well-Known Member

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    [quote:634233655b][i:634233655b]Originally posted by felix220[/i:634233655b]

    so resellers who have their own NS will have to change this from the address that is set up in WHM for contact, is this the idea??

    I think a field to setup this address for each WHM [including resellers] would be very handy as it is currently creating a mess and shouldn't be the WHM contact addresses and pagers as it is now.. and especially as we have multiple addresses which are notified from WHM.. [/quote:634233655b]


    Here, Here. Having the server contact email address in the SOA is wrong in my eyes..... glad it's not just me.

    Thanks for the support.

    Steve
     
  13. Brad

    Brad Well-Known Member

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    I have to agree, thats not an email to be published. Lets have a new field for abuse if this is the purpose of the email ..
     
  14. DHL

    DHL Well-Known Member

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    We should vote.... I vote for this to be changed.
     
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