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Problem with one domain

Discussion in 'General Discussion' started by Astral God, Feb 12, 2013.

  1. Astral God

    Astral God Well-Known Member

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    Hi;

    I have many domains on may private serveur, but i'm having problems with on of them: when browsing this domain, at some page loads, we have the Firefox page that show that the page was not found. Retrying many seconds after, everything is fine.

    Tried to restart http server, but problems still there.
    This domain has a SSL certificate.

    Thanks.
     
    #1 Astral God, Feb 12, 2013
    Last edited: Feb 12, 2013
  2. wikifreelance

    wikifreelance Registered

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    If it is impossible to connect via FTP as well then you have been blocked by the server.
     
  3. Astral God

    Astral God Well-Known Member

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    No, we are not blocked by the server...and FTP is fine.
    We (me, and others) are browsing this site and pages are not loaded.

    This problem does not happens with any other domain on the server.
     
  4. quietFinn

    quietFinn Well-Known Member

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    I'd suggest you check at least:
    /usr/local/apache/logs/error_log
    /usr/local/apache/domlogs/the_not_working_doman.ext
     
  5. cPanelMichael

    cPanelMichael Forums Analyst
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    Hello :)

    Check to see if Apache is reaching it's MaxClients limit:

    Code:
    # grep -i maxclients /usr/local/apache/logs/error_log
    This limit can be raised via:

    "WHM >> Service Configuration >> Apache Configuration >> Global Configuration"

    Thank you.
     
  6. Astral God

    Astral God Well-Known Member

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    No, there is nothing relevant on logs.

    The latest MaxClients limit was reached on 22 Jan.

    Even Googlebot has problem to reach this domain:

    :(
     
  7. quietFinn

    quietFinn Well-Known Member

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  8. Astral God

    Astral God Well-Known Member

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    The only warning is:

     
  9. quietFinn

    quietFinn Well-Known Member

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    That's not causing any problems.
     
  10. CitizenK

    CitizenK Well-Known Member

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    Hello,

    The apache error_log file is likely to be your best bet for identifying the issue. This file can be found at /usr/local/apache/logs/error_log

    If you can not identify the issue I recommend that you open a support request at https://tickets.cpanel.net and please link them to this thread and post your ticket number in this thread.

    Thanks!
     
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