Problem with one domain

[Astral God]

Hi;

I have many domains on may private serveur, but i'm having problems with on of them: when browsing this domain, at some page loads, we have the Firefox page that show that the page was not found. Retrying many seconds after, everything is fine.

Tried to restart http server, but problems still there.
This domain has a SSL certificate.

Thanks.

 

[wikifreelance]

If it is impossible to connect via FTP as well then you have been blocked by the server.

 

[Astral God]

No, we are not blocked by the server...and FTP is fine.
We (me, and others) are browsing this site and pages are not loaded.

This problem does not happens with any other domain on the server.

 

[quietFinn]

I'd suggest you check at least:
/usr/local/apache/logs/error_log
/usr/local/apache/domlogs/the_not_working_doman.ext

 

[cPanelMichael]

Hello

Check to see if Apache is reaching it's MaxClients limit:

# grep -i maxclients /usr/local/apache/logs/error_log

This limit can be raised via:

"WHM >> Service Configuration >> Apache Configuration >> Global Configuration"

Thank you.

 

[Astral God]

No, there is nothing relevant on logs.

The latest MaxClients limit was reached on 22 Jan.

Even Googlebot has problem to reach this domain:

Googlebot can not access your site.

During the last 24 hours, Googlebot encountered error 53 attempting to connect to your site. The failure rate of connection across your site is 55.8%.

 

[quietFinn]

I suggest you check that domain's dns settings for ex. here:
intoDNS: checks DNS and mail servers health

 

[Astral God]

I suggest you check that domain's dns settings for ex. here:
intoDNS: checks DNS and mail servers health

The only warning is:

Your SOA EXPIRE number is: 3600000. That is NOT OK

 

[quietFinn]

The only warning is:

That's not causing any problems.

 

[CitizenK]

Hello,

The apache error_log file is likely to be your best bet for identifying the issue. This file can be found at /usr/local/apache/logs/error_log

If you can not identify the issue I recommend that you open a support request at https://tickets.cpanel.net and please link them to this thread and post your ticket number in this thread.

Thanks!