AviMoto

Member
Feb 28, 2012
19
0
51
cPanel Access Level
Root Administrator
I'm try to creat parked domian admintheweb.co.il for admintheweb.com and get an error that say you can't enter subdomain as parked domian, someone know why?
 

storminternet

Well-Known Member
Nov 2, 2011
460
0
66
cPanel Access Level
Root Administrator
I'm try to creat parked domian admintheweb.co.il for admintheweb.com and get an error that say you can't enter subdomain as parked domian, someone know why?
Login to your WHM and check the option 'Allow users to park subdomains of the server’s hostname main domain' from Main >> Server Configuration >> Tweak Settings. It should be enabled if it is disabled already.
 

AviMoto

Member
Feb 28, 2012
19
0
51
cPanel Access Level
Root Administrator
Thanks, now I got this
"Error from park wrapper: Using nameservers with the following IPs: 216.69.185.28,208.109.255.28 Sorry, the domain is already pointed to an IP address that does not appear to use DNS servers associated with this server. Please transfer the domain to this servers nameservers or have your administrator add one of its nameservers to /etc/ips.remotedns and make the proper A entries on that remote nameserver.?
 

cPanelMichael

Administrator
Staff member
Apr 11, 2011
47,908
2,217
463
Hello :)

Thanks, now I got this
"Error from park wrapper: Using nameservers with the following IPs: 216.69.185.28,208.109.255.28 Sorry, the domain is already pointed to an IP address that does not appear to use DNS servers associated with this server. Please transfer the domain to this servers nameservers or have your administrator add one of its nameservers to /etc/ips.remotedns and make the proper A entries on that remote nameserver.?
You will need to point the name servers for the parked domain name to ones that use IP addresses added to your server. Or, if the domain name is hosted on remote name servers, add those IP addresses to the "Remote Name Server IPs" section of:

"WHM >> IP Functions >> Configure Remote Service IPs"

Thank you.
 

sehh

Well-Known Member
Feb 11, 2006
579
5
168
Europe
For the record, I'm having the same problem. While the "parked domain" feature has been working fine over the years, I tried to park some domains just now and I got the same error ("Error from park wrapper...").

Of course the domains are all pointing at my own cPanel server running the DNS service.

So what changed and broke parked domains? Any known fixes?
 

cPanelMichael

Administrator
Staff member
Apr 11, 2011
47,908
2,217
463
So what changed and broke parked domains? Any known fixes?
Please confirm that you are receiving this error message:

Sorry, the domain is already pointed to an IP address that does not appear to use DNS servers associated with this server.
'
If you are, and the parked domain name is pointed to an IP address that is associated with your server, please open a support ticket so we can take a closer look:

Submit A Ticket


Thank you.
 

sehh

Well-Known Member
Feb 11, 2006
579
5
168
Europe
Here is the error message (/usr/local/cpanel/logs/error_log):

Code:
warn [cpanel] Cpanel::AdminBin::adminrun(park) set error in context park
warn [park::park] Encountered error in park::park: Error from park wrapper: Using nameservers with the following IPs: dns1,dns2
Sorry, the domain is already pointed to an IP address that does not appear to use DNS servers associated with this server. Please transfer the domain to this servers nameservers or have your administrator add one of its nameservers to /etc/ips.remotedns and make the proper A entries on that remote nameserver.
dns1 and dns2 are my name server IP addresses.

since this isn't working, I had to add them via the WHM's DNS Zone editor. That worked fine. Although the bug still exists in the Parked Domains in cPanel, nobody on my server can add any parked domains at the moment.
 

cPanelMichael

Administrator
Staff member
Apr 11, 2011
47,908
2,217
463
since this isn't working, I had to add them via the WHM's DNS Zone editor. That worked fine. Although the bug still exists in the Parked Domains in cPanel, nobody on my server can add any parked domains at the moment.
Were you able to open a support ticket so our staff can take a closer look? If so, please post the ticket number here so we may track the issue.

Thank you.
 

sehh

Well-Known Member
Feb 11, 2006
579
5
168
Europe
No I didn't open a ticket, since I by-passed the problem by using the WHM DNS Zone editor.