The Community Forums

Interact with an entire community of cPanel & WHM users!
  1. This site uses cookies. By continuing to use this site, you are agreeing to our use of cookies. Learn More.

problem with Password Protect Directories in cpanel

Discussion in 'General Discussion' started by Complixy, Dec 13, 2009.

  1. Complixy

    Complixy Registered

    Joined:
    Dec 13, 2009
    Messages:
    3
    Likes Received:
    0
    Trophy Points:
    1
    hello ,

    i have problem with Password Protect Directories in cpanel

    when i try to add any user to any directories like /admin it's create correctly

    and show me this msg The user XXXX now has the password 00000 .

    and when i get the url http://www.mydomain.com/admin

    the Password Protect Directories not work and the folder desplay

    i have try this
    /scripts/upcp from SSH

    and try to restart cpanel from SSH

    i need help
     
  2. madaboutlinux

    madaboutlinux Well-Known Member

    Joined:
    Jan 24, 2005
    Messages:
    1,052
    Likes Received:
    2
    Trophy Points:
    38
    Location:
    Earth
    Make sure you select the option

    It's just above where you add the user for a directory.
     
  3. Complixy

    Complixy Registered

    Joined:
    Dec 13, 2009
    Messages:
    3
    Likes Received:
    0
    Trophy Points:
    1
    yes iam sure i have select the option

    "Password protect this directory"

    any one can help me
     
  4. cPanelDon

    cPanelDon cPanel Quality Assurance Analyst
    Staff Member

    Joined:
    Nov 5, 2008
    Messages:
    2,557
    Likes Received:
    7
    Trophy Points:
    38
    Location:
    Houston, Texas, U.S.A.
    cPanel Access Level:
    DataCenter Provider
    Twitter:
    What is the full cPanel version number?

    Are FrontPage Extensions enabled?

    Please also reference our documentation for the feature here:
    Password Protect Directories
     
  5. Complixy

    Complixy Registered

    Joined:
    Dec 13, 2009
    Messages:
    3
    Likes Received:
    0
    Trophy Points:
    1

    the cPanel Version :11.24.5-RELEASE

    the FrontPage Extensions is disabled and not installed

    and i follow the documentation for this feature and its still not work

    any one can help ?
     
  6. cPanelDon

    cPanelDon cPanel Quality Assurance Analyst
    Staff Member

    Joined:
    Nov 5, 2008
    Messages:
    2,557
    Likes Received:
    7
    Trophy Points:
    38
    Location:
    Houston, Texas, U.S.A.
    cPanel Access Level:
    DataCenter Provider
    Twitter:
    I would also check for other customizations in .htaccess files starting in public_html following to the level of the password-protected directory.

    If you would like we can take a closer look via a ticket to help determine what may be interfering; you are welcoem to submit a support request. The link in my forums signature may be used to initiate the ticket submission. When available, please PM me your new ticket ID number.
     
Loading...

Share This Page