Problem with pro nad pure ftp in cpanel .

sanjaykp

Registered
Oct 31, 2007
3
0
51
Hello Every one!!!!!!!!
We are currently using cPanel 11.24.5-R38506 - WHM 11.24.2 - X 3.9 on CENTOS 4.8 i686 standard . In past we have enabled pure Ftp software for FTP server . but we were un enable to get the authentication page with the following url method ;

ftp://ftp.domainname.tld
to get the authentication page we need to type the url in below format ;

ftp://[email protected]

to avoid this issue now we have enable pro ftp , after enabling pro ftp the above mention problem get resolved but we have come across the new issue in pro ftp like quota option for ftp accounts is not available which was available in pure ftp . Similarly pure ftp supported username in upper case or lowercase where as same is not in proftp .

so requesting you to please provide me the solutions/ advice to resolve the authentication problem in pure FTP ( I would again like to switch to pure FTp since quota option is not available in pro .. ).
We would like to access our ftp sever with the below mention format;

ftp://ftp.domainname.tld

Regards,
 

cPanelDavidG

Technical Product Specialist
Nov 29, 2006
11,212
13
313
Houston, TX
cPanel Access Level
Root Administrator
Are you attempting to login to FTP using a web browser, using a FTP client or typing this into your web browser which then launches a FTP client (rather than using the web browser for FTP)?
 

sanjaykp

Registered
Oct 31, 2007
3
0
51
PUre Ftp

Hello ,
we are trying to login to FTP from web browser. IN IE/ Fire Fox when we type ftp://ftp.domainname.tld it does not work for pure FTP. any suggestions?

Are you attempting to login to FTP using a web browser, using a FTP client or typing this into your web browser which then launches a FTP client (rather than using the web browser for FTP)?
 

cPanelDavidG

Technical Product Specialist
Nov 29, 2006
11,212
13
313
Houston, TX
cPanel Access Level
Root Administrator
Hello ,
we are trying to login to FTP from web browser. IN IE/ Fire Fox when we type ftp://ftp.domainname.tld it does not work for pure FTP. any suggestions?
If you want a good FTP experience, I strongly recommend using a FTP client.

Web browsers are good in an emergency, but they were designed for web pages - not FTP. As a result, some implementations done by web browsers is less than ideal. This is sometimes referred to as a "broken client."

Try going to WHM -> FTP Server Configuration and change the setting for "Broken Clients Compatibility" from No to Yes.