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Problem with restore backup

Discussion in 'General Discussion' started by pelucheguillen, Mar 24, 2008.

  1. pelucheguillen

    pelucheguillen Registered

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    Hello:

    I have the next problem when I try to restore a full backup from: "Backup / Restore a Full Backup/cpmove file" in WHM Root but show the next error:

    PHP:
    Searching /home....
    Found cpmove-username.tar.gz !
    Moving Packge to /home/cprestore/cpmove-username.tar.gz

    Extracting tarball
    ....Done

    cpmove
    prefix is missingbut non prefixed directory exists.. the cpmoveprefix discarded.
    Extracting Domain....Done

    Sorry
    the copy failed.  Unable to find the cpanel user file.  Is the archive missing (cwd: /home/cprestore loaded username/cp/username)?
    checked 32 files.....
    What could be the problem and the solution? :confused:
     
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