Problem with same domain email sending/webmail/outlook express

Salvador Mosti

Registered
Jul 13, 2012
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0
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cPanel Access Level
Root Administrator
Hello everyone,

I'm having a major issue with a new WMH/Plesk instalation on a CentOS server regarding emails.

The problem is as follows:

I have a particular account under of the domains which can send emails just fine.
However, when viewing arriving emails with webmail/squirrelmail you can see that there are new emails
on the inbox folder. After this, trying to sync the mail with outlook express not only does NOT download the new emails from the inbox but DELETES them and they never arrive.

Aditionally when sending emails to this account, some of them arrive sometimes and some of them don't. Even when sending from the account to the account itself (me to me)

Any light to shed on this?

Thank you in advanced
 

cPanelMichael

Administrator
Staff member
Apr 11, 2011
47,908
2,218
463
Hello :)

I'm having a major issue with a new WMH/Plesk instalation on a CentOS server regarding emails.
To clarify, is cPanel the only control panel installed on this server? You mentioned Plesk, which should not be installed alongside cPanel.

However, when viewing arriving emails with webmail/squirrelmail you can see that there are new emails on the inbox folder. After this, trying to sync the mail with outlook express not only does NOT download the new emails from the inbox but DELETES them and they never arrive.
Please ensure that you have selected IMAP in your Outlook Express configuration settings. Otherwise, POP3 will not leave a copy of the messages on the server unless specifically configured to do so.

Aditionally when sending emails to this account, some of them arrive sometimes and some of them don't. Even when sending from the account to the account itself (me to me)
Could you search the Exim logs for a specific example of this? You can use a command such as:

Code:
# /usr/sbin/exigrep [email protected] /var/log/exim_mainlog
Simply replace the "[email protected]" entry with an actual email address that failed to deliver email to your server.

Thank you.