Problem with /scripts/dumpquotas

[scottralf]

Hi,

I'm trying to get the usage for all users and get to know that /scripts/dumpquotas will do the job. Unfortunately, there was no output when I'm running /scripts/dumpquotas. I've been looking for solutions through Google and some of the forums but no luck at the moment. Appreciate if anyone could help out.

Thanks.

 

[cPanelTristan]

You can check the following:

repquota -a

Also, there is a cache file of this usage at /var/cpanel/repquota.cache location:

cat /var/cpanel/repquota.cache

 

[apai]

Hello,

I am having the same problem as well. This is what in return.

# repquota -a
*** Report for user quotas on device /dev/sda7
Block grace time: 7days; Inode grace time: 7days
                        Block limits                File limits
User            used    soft    hard  grace    used  soft  hard  grace
----------------------------------------------------------------------
root      --  547768       0       0          10214     0     0       
named     --      12       0       0              3     0     0       


*** Report for user quotas on device /dev/sdb1
Block grace time: 7days; Inode grace time: 7days
                        Block limits                File limits
User            used    soft    hard  grace    used  soft  hard  grace
----------------------------------------------------------------------
root      --  959240       0       0          28854     0     0       
mysql     --   24372       0       0            310     0     0       
#508      --   11092       0       0             17     0     0       


*** Report for user quotas on device /dev/sda2
Block grace time: 7days; Inode grace time: 7days
                        Block limits                File limits
User            used    soft    hard  grace    used  soft  hard  grace
----------------------------------------------------------------------
root      -- 5148072       0       0         197366     0     0       
bin       --   30964       0       0            255     0     0       
nobody    --       0       0       0              3     0     0       
abrt      --       8       0       0              1     0     0       
cpanel    --      40       0       0             10     0     0       
cpanelroundcube --      40       0       0              2     0     0       
mailman   --   40956       0       0           2280     0     0       
mailnull  --       4       0       0              1     0     0       
tomcat    --   16732       0       0           1000     0     0       
#1488     --    6460       0       0            547     0     0       
#1000     --     656       0       0             53     0     0       


*** Report for user quotas on device /dev/sda3
Block grace time: 7days; Inode grace time: 7days
                        Block limits                File limits
User            used    soft    hard  grace    used  soft  hard  grace
----------------------------------------------------------------------
root      --  591660       0       0           3611     0     0       
daemon    --      12       0       0              3     0     0       
lp        --       8       0       0              2     0     0       
rpc       --       4       0       0              2     0     0       
abrt      --      12       0       0              3     0     0       
postfix   --      16       0       0             27     0     0       
qpidd     --      40       0       0              9     0     0       
haldaemon --       8       0       0              2     0     0       
ntp       --       8       0       0              2     0     0       
avahi     --       8       0       0              3     0     0       
rpcuser   --      20       0       0              6     0     0       
named     --      44       0       0             10     0     0       
cpanel    --      40       0       0             12     0     0       
cpanelhorde --      20       0       0              6     0     0       
cpanelphpmyadmin --      12       0       0              4     0     0       
cpanelphppgadmin --      12       0       0              4     0     0       
cpanelroundcube --      20       0       0              6     0     0       
mailman   --       0       0       0              1     0     0       
mailnull  --     188       0       0             47     0     0       
dovecot   --       4       0       0              1     0     0       
cpaneleximfilter --       8       0       0              3     0     0       
cpanellogin --      72       0       0             13     0     0       
cpanellogaholic --       8       0       0              3     0     0

cat /var/cpanel/repquota.cache
cat: /var/cpanel/repquota.cache: No such file or directory

Thank you.

 

[cPanelTristan]

Do you happen to be on a VPS that is using Virtuozzo or OpenVZ? If so, have you ensured that second level quotas are enabled for that VPS? You would want to contact the VPS provider to ask about that.

 

[apai]

Hello Tristan,

Nope, it was on a dedicated hardware.

Thank you.

 

[cPanelTristan]

Do you have any of the /var/cpanel/repquota files?

[[email protected] /var/cpanel] # ls -lah repquota*
-rw------- 1 root root  12K Sep 30 20:16 repquota.cache
-rw------- 1 root root 2.0K Sep 30 20:16 repquota.datastore
-rw------- 1 root root 3.0K Sep 30 07:04 repquotamap.datastore

Next, could you try running /scripts/initquotas on the machine? It is going to take awhile, so please ensure to do it at a slow time for the server.

Can we also see the contents for /etc/fstab and mount?

cat /etc/fstab
mount

 

[apai]

Hello Tristan,

Issue solved. Able to run /scripts/dumpquotas now.

Thank you.

 

[cPanelTristan]

Great to hear. Was it fixed by running /scripts/initquotas or something else?

 

[apai]

Hello Tristan,

I was my own mistake. This is a new server with cPanel, dumpquotas works as soon as I migrate account from the old server. Normally /scripts/dumpquotas works without the need to migrate user in but don't know why this server failed to do so. Thanks for the support again.

Cheers.