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Problem with sending emails to gmail from webmail

Discussion in 'E-mail Discussion' started by Mhmd, Oct 24, 2018.

  1. Mhmd

    Mhmd Registered

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    Hello, Dears

    I have VPS on Digital Ocean, I install cPanel on it.

    All is working fine, i added new accounts for additional domains the webmails for the additional accounts can't send emails to gmail, hotmail ...ect

    i don't know how to solve this issue and if the problem is with DNS records.

    Any help or tutorials with setting up DNS for additional accounts.

    Thank you.

    Note: the emails are delivered successfully but not receiving in gmail.
     
    #1 Mhmd, Oct 24, 2018
    Last edited by a moderator: Oct 24, 2018
  2. GOT

    GOT Get Proactive! PartnerNOC

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    There's a number of things you'd need to check. The most important would be that your IP has a reverse DNS record set up and that whatever its set to also resolves back to your server.

    You may want to look at the exim logs to see what reason gmail is specifically giving for bouncing the email.
     
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  3. cPanelLauren

    cPanelLauren Forums Analyst II Staff Member

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