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problem with server smtp

Discussion in 'E-mail Discussions' started by upsforum, May 12, 2009.

  1. upsforum

    upsforum Well-Known Member

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    Hi,

    My customer Had problem with webmail horde and roundcube, if send a mail to @tiscali.it address it get this error:

    host imp-1.mail.tiscali.it [213.205.33.248]: 554 imp-1.mail.tiscali.it ESMTP server not available if you do not have a reverse dns mapping
     
  2. cPanelDavidG

    cPanelDavidG Technical Product Specialist

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    Do you have Reverse DNS (RDNS) set up for that address?
     
  3. upsforum

    upsforum Well-Known Member

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    Where I can see this setup?
     
  4. crazyaboutlinux

    crazyaboutlinux Well-Known Member

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  5. upsforum

    upsforum Well-Known Member

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    ok, but where I can setup this option?
     
  6. chirpy

    chirpy Well-Known Member

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    Go on, have a guess
    You usually have to ask the datacentre where you obtain your server from to do this for you as they normally own the IP address delegation.
     
  7. crazyaboutlinux

    crazyaboutlinux Well-Known Member

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    I do agree with Chirpy
     
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