problem with skel files

[virtualkev]

I am having trouble with my skel files copying when i create a new account.
This is my error report can anyone see where the problem could be, its had my stumped for a few day now.

Thanks



Cpanel::IxHash: Warning, mangling data key msel which is longer then 64 bytes, using angle_bracket_encode
Cpanel::IxHash: at whostmgr/bin/whostmgr.pl line 3126
main::wwwacct called at whostmgr/bin/whostmgr.pl line 412
Cpanel::IxHash: Warning, mangling data key msel which is longer then 64 bytes, using angle_bracket_encode
Cpanel::IxHash: at whostmgr/bin/whostmgr.pl line 3145
main::wwwacct called at whostmgr/bin/whostmgr.pl line 412
tar: ./public_html/.htaccess: Cannot open: File exists
tar: ./public_html/_image.php: Cannot open: File exists
tar: ./public_html/index.php: Cannot open: File exists
tar: ./public_html/favicon.ico: Cannot open: File exists
tar: ./public_html/privacy.html: Cannot open: File exists
tar: ./public_html/aboutus.html: Cannot open: File exists
tar: ./public_html/robots.txt: Cannot open: File exists
tar: ./public_html/contactus.html: Cannot open: File exists
tar: ./public_html: Cannot utime: Operation not permitted
tar: ./public_html: Cannot change mode to rwxr-xr-x: Operation not permitted
tar: ./public_html1: Cannot utime: Operation not permitted
tar: ./public_html1: Cannot change mode to rwxr-xr-x: Operation not permitted
tar: ./public_ftp: Cannot utime: Operation not permitted
tar: ./public_ftp: Cannot change mode to rwxr-xr-x: Operation not permitted
tar: .: Cannot utime: Operation not permitted
tar: .: Cannot change mode to rwxr-xr-x: Operation not permitted
tar: Error exit delayed from previous errors
(internal warning while parsing [stdin]) Thu Oct 25 13:31:10 2007 [1706] warn: safe_userchgid: chown: /home/alan6ch/public_html: Permission denied at /usr/local/cpanel/Cpanel/SafetyBits.pm line 76.
Cpanel::SafetyBits::safe_userchgid(32631, 99, '/home/alan6ch/public_html') called at /usr/local/cpanel/Whostmgr/Accounts/Create.pm line 761
Whostmgr::Accounts::Create::_wwwacct('plan', 'undefined', 'maxpark', 0, 'hasshell', 'y', 'maxlst', 'n', ...) called at /usr/local/cpanel/Whostmgr/Accounts/Create.pm line 1402
Whostmgr::Accounts::Create::_createaccount('customip', '--Auto Assign--', 'plan', 'undefined', 'maxpark', 0, 'password', 'sounjioo', ...) called at whostmgr/bin/whostmgr.pl line 3154
main::wwwacct called at whostmgr/bin/whostmgr.pl line 412

 

[virtualkev]

little bump. have search everywhere for a answer to this but no joy

 

[mtindor]

little bump. have search everywhere for a answer to this but no joy

That looks like an issue for Cpanel support. Open a ticket with your the company that provides your Cpanel license (it may be Cpanel directly, or it may be your data center - whomever sold ya the license).

If you are unsure of who to contact, go to http://verify.cpanel.net and type in the main IP address of your Cpanel server.

If it says through 'Direct Licenses' then open a ticket at http://tickets.cpanel.net. Otherwise, open a ticket with the entity listed.

Mike

 

[virtualkev]

ok thanks for your help