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problem with skel files

Discussion in 'General Discussion' started by virtualkev, Oct 25, 2007.

  1. virtualkev

    virtualkev Registered

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    I am having trouble with my skel files copying when i create a new account.
    This is my error report can anyone see where the problem could be, its had my stumped for a few day now.

    Thanks



    Cpanel::IxHash: Warning, mangling data key msel which is longer then 64 bytes, using angle_bracket_encode
    Cpanel::IxHash: at whostmgr/bin/whostmgr.pl line 3126
    main::wwwacct called at whostmgr/bin/whostmgr.pl line 412
    Cpanel::IxHash: Warning, mangling data key msel which is longer then 64 bytes, using angle_bracket_encode
    Cpanel::IxHash: at whostmgr/bin/whostmgr.pl line 3145
    main::wwwacct called at whostmgr/bin/whostmgr.pl line 412
    tar: ./public_html/.htaccess: Cannot open: File exists
    tar: ./public_html/_image.php: Cannot open: File exists
    tar: ./public_html/index.php: Cannot open: File exists
    tar: ./public_html/favicon.ico: Cannot open: File exists
    tar: ./public_html/privacy.html: Cannot open: File exists
    tar: ./public_html/aboutus.html: Cannot open: File exists
    tar: ./public_html/robots.txt: Cannot open: File exists
    tar: ./public_html/contactus.html: Cannot open: File exists
    tar: ./public_html: Cannot utime: Operation not permitted
    tar: ./public_html: Cannot change mode to rwxr-xr-x: Operation not permitted
    tar: ./public_html1: Cannot utime: Operation not permitted
    tar: ./public_html1: Cannot change mode to rwxr-xr-x: Operation not permitted
    tar: ./public_ftp: Cannot utime: Operation not permitted
    tar: ./public_ftp: Cannot change mode to rwxr-xr-x: Operation not permitted
    tar: .: Cannot utime: Operation not permitted
    tar: .: Cannot change mode to rwxr-xr-x: Operation not permitted
    tar: Error exit delayed from previous errors
    (internal warning while parsing [stdin]) Thu Oct 25 13:31:10 2007 [1706] warn: safe_userchgid: chown: /home/alan6ch/public_html: Permission denied at /usr/local/cpanel/Cpanel/SafetyBits.pm line 76.
    Cpanel::SafetyBits::safe_userchgid(32631, 99, '/home/alan6ch/public_html') called at /usr/local/cpanel/Whostmgr/Accounts/Create.pm line 761
    Whostmgr::Accounts::Create::_wwwacct('plan', 'undefined', 'maxpark', 0, 'hasshell', 'y', 'maxlst', 'n', ...) called at /usr/local/cpanel/Whostmgr/Accounts/Create.pm line 1402
    Whostmgr::Accounts::Create::_createaccount('customip', '--Auto Assign--', 'plan', 'undefined', 'maxpark', 0, 'password', 'sounjioo', ...) called at whostmgr/bin/whostmgr.pl line 3154
    main::wwwacct called at whostmgr/bin/whostmgr.pl line 412
     
  2. virtualkev

    virtualkev Registered

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    little bump. have search everywhere for a answer to this but no joy
     
  3. mtindor

    mtindor Well-Known Member

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    That looks like an issue for Cpanel support. Open a ticket with your the company that provides your Cpanel license (it may be Cpanel directly, or it may be your data center - whomever sold ya the license).

    If you are unsure of who to contact, go to http://verify.cpanel.net and type in the main IP address of your Cpanel server.

    If it says through 'Direct Licenses' then open a ticket at http://tickets.cpanel.net. Otherwise, open a ticket with the entity listed.

    Mike
     
  4. virtualkev

    virtualkev Registered

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    ok thanks for your help
     
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