The Community Forums

Interact with an entire community of cPanel & WHM users!
  1. This site uses cookies. By continuing to use this site, you are agreeing to our use of cookies. Learn More.

Problem with SSL certificate and https

Discussion in 'Security' started by adembrcko, Feb 1, 2017.

Tags:
  1. adembrcko

    adembrcko Registered

    Joined:
    Feb 1, 2017
    Messages:
    2
    Likes Received:
    0
    Trophy Points:
    1
    Location:
    Brcko, Bosnia and Herzegovina
    cPanel Access Level:
    Website Owner
    I have two general questions to ask here regarding SSL, https and 'unsecure' messages:

    I tried to create an SSL certificate on the cPanel and "self-verified" it, however this ended up with me constantly getting 'your connection is not private' errors when trying to access my website. As this was offputting to potential visitors, I decided to delete it. However, now that I deleted the certificate I still keep getting this message, and what is especially weird is that it is telling me that my certificate comes from some website named "dailyturkeynews.com" which I have never accessed before?

    upload_2017-2-2_1-33-11.png
    I blacked out the name of my website here for privacy reasons.

    Furthermore, when I now go ahead and access the website, I get this:

    upload_2017-2-2_1-34-20.png

    What is going on? Where has my website gone? This is very confusing.

    How do I obtain a valid SSL that won't lead to this error message appearing?
     
    #1 adembrcko, Feb 1, 2017
    Last edited by a moderator: Feb 1, 2017
  2. cPanelMichael

    cPanelMichael Forums Analyst
    Staff Member

    Joined:
    Apr 11, 2011
    Messages:
    37,037
    Likes Received:
    1,281
    Trophy Points:
    363
    cPanel Access Level:
    Root Administrator
  3. adembrcko

    adembrcko Registered

    Joined:
    Feb 1, 2017
    Messages:
    2
    Likes Received:
    0
    Trophy Points:
    1
    Location:
    Brcko, Bosnia and Herzegovina
    cPanel Access Level:
    Website Owner
    Thank you.
    However, from when I created my site ( in October ) to yesterday, I never had this problem. It only appeared yesterday when I tried to update my existing certificate?
     
  4. cPanelMichael

    cPanelMichael Forums Analyst
    Staff Member

    Joined:
    Apr 11, 2011
    Messages:
    37,037
    Likes Received:
    1,281
    Trophy Points:
    363
    cPanel Access Level:
    Root Administrator
    Your access level is listed as "Website Owner". Do you have root access to this system? If not, you may want to contact your web hosting provider for additional assistance. It's possible your provider recently updated to a version of cPanel that includes the AutoSSL feature, and thus a certificate was installed for all domain names on the server.

    Thank you.
     
Loading...

Share This Page