Problem with system root mails - help


Well-Known Member
Sep 2, 2004
Im having a problem with a new server I setup with system messages, I have 3 other servers that works fine, I receive every night:

From: Cron Daemon Cron <[email protected]> /scripts/upcp

But in the new server I receive it bad:

From: Mail Delivery System Mail delivery failed: returning message to sender

The contact manager at whm is configured as the same as the other servers. Dont know why is refusing the message, please see the bounce below.

My new server is called and all system messages should be sent to other address in other server called [email protected]

This message was created automatically by mail delivery software.

A message that you sent could not be delivered to one or more of its
recipients. This is a permanent error. The following address(es) failed:

[email protected]
(generated from [email protected])
SMTP error from remote mail server after RCPT TO:<[email protected]>:
host [x.x.xx.xx]: 550-Verification failed for <[email protected]>
550-Called: xx.xx.xx.xx.xx6
550-Sent: RCPT TO:<[email protected]>
550-Response: 550-You do not have sufficient privileges to send mail to this address. Please
550-550 authenticate and try again.
550 Sender verify failed

------ This is a copy of the message, including all the headers. ------

Return-path: <[email protected]>
Received: from root by with local (Exim 4.68)
(envelope-from <[email protected]>)
id 1JDAFc-0002Z1-3n
for [email protected]; Fri, 11 Jan 2008 00:08:18 -0300
From: [email protected] (Cron Daemon)
To: [email protected]
Subject: Cron <[email protected]> /scripts/upcp
Content-Type: text/plain; charset=UTF-8
Auto-Submitted: auto-generated
X-Cron-Env: <SHELL=/bin/sh>
X-Cron-Env: <HOME=/root>
X-Cron-Env: <PATH=/usr/bin:/bin>
X-Cron-Env: <LOGNAME=root>
X-Cron-Env: <USER=root>
Message-Id: <[email protected]>
Date: Fri, 11 Jan 2008 00:08:18 -0300

Checking and Repairing System Package Setup......Done
Setting up ip startup......Done
Configuring editors......Done
Creating symlinks for common binaries......Done
Setting Clock......Done
Running Env Auto Repair...quota test: repquota exited with signal 0 (ok)
Requesting script ... Done
Auto Repair is running...
io_compress_gzip has already been run.

spamd_dbm_fix has already been run.
...Auto Repair is done.
Running Cleanups...Found hostname to be, which resolves to xx.xx.xx.xx
Hostname Virtual Host is already setup
Updating services & databases...PHP version file has been updated to 5.2.5
Ftp Quota Check v1.6
Cpanel updates are coming from
Setting Up Crontab......Done
Setting Up dcpumon Crontab......Done
Repairing Mailman Permissions......Done
Running Sanity Checks & Notifications...Using smartcheck config 5.32 for smartctl(5.36)
Checking /dev/sda....S.M.A.R.T does not appear to be enabled for this device.
Checking /dev/sdb....S.M.A.R.T does not appear to be enabled for this device.
Running Named Checks......Done
Restoring compiler permissions...Compilers are disabled for unprivileged users.
Repairing mysql......Done
Optimizing Databases......Done
Added Contact [email protected]
Scanning for new mail senders.....Done
Scanning suexec_log...Done


Well-Known Member
Sep 2, 2004
The only difference I found in the servers is that in this one the smtp tweak setting is enable. This feature can be causing this????

Thank you!


Jan 11, 2007
Moscow, Russia
Im having the same issue, Im using Centos 5.0/Fedore 5.0

How to correct disable this rule in exim.conf:

# Reject mail to addresses at the $primary_hostname
# Spammers like to send to [email protected]$primary_hostname or [email protected]$primary_hostname for some odd reason

deny message = You do not have sufficient privileges to send mail to this address. Please authenticate and try again.
domains = $primary_hostname

Last edited:


Well-Known Member
Apr 6, 2003
The option for this is in WHM > Exim Configuration Editor and is called

** BL: Reject mail sent directly to addresses at the primary hostname from
remote servers. [?]

If you have this option checked then it will add the deny_message in exim.conf
to not allow email to the hostname.


Well-Known Member
Jan 2, 2006
I'm sorry to reply to an old thread but I'm having this problem. All mail is rejected when sent to [email protected] but I dont have this option enabled..

Reject mail sent directly to addresses of the primary hostname from remote servers.

I've reset the exim config on all my servers but this problem still happens.

The rejection message is as follows...

2010-05-11 13:40:27 remote host address is the local host: (while verifying <[email protected]> from host [x.x.x.x])
2010-05-11 13:40:27 [x.x.x.x] F=<> temporarily rejected RCPT <[email protected]>: remote host address is the local host
I'm not sure about the "while verifying" part of that message either - because we have sender verify disabled too.